15
EN
TROUBLESHOOTING
The appliances may encounters some errors and malfunctions, the following tables
contain possible causes and notes for resolving an error or malfunction.
Solution
Cause SolutionProblem
The plug may not be fully
inserted.
Check whether the plug is
properly inserted into the
outlet.
●
The humidifier
does not work.
Mist has a bad
odor.
There is no water in the water
tank.
Add water to the tank.
●
The water tank is not in place. Make sure the tank is in place.
●
The water tank, or base is not
clean.
Refill clean water, or clean the
water tank and water tray.
●
Humidifier is
emitting a white
dust/residue.
Use tap water with a high
mineral content, aka “hard
water.”
Clean the tank and the base,
and use only demineralized or
distilled water.
●
The water tank
shows water
shortage, but is
filled with water;
the humidifier
does not work for
a long time.
Excessively tilting the unit at
an angle causes the water level
in the water tank to be judged
as low water level, so the unit
automatically starts protection
mode and stops.
Make sure the unit is put on a
flat and firm place, and kept
steady.
●
There is abnormal
noise.
The appliance is not in place,
tilted or unstable.
Make sure that the unit is
placed on a solid, flat surface.
●
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