Issue Possible fault Solution
Glasses are
discolored and the
film cannot be wiped
off.
Detergent ingredients have
been deposited on the
glasses.
Use a different detergent.
Glasses are dull and
discolored and have
a film which cannot
be wiped off.
Glasses are not dishwasher
safe.
There is no remedy. Only
wash dishwasher safe
glasses in the dishwasher.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of
the selected program was
too low.
Select a program with a
higher temperature. i.e.
Normal, Heavy Soil.
The detergent has a low
bleaching effect.
Use a different detergent.
Plastics are
discolored.
Natural dyes e.g. from
vegetables may be the
cause. Not enough
detergent was used to
break down natural dyes.
Use more detergent, see
"Adding detergent".
Discoloration is permanent.
There are rust stains
on cutlery.
The affected items are not
corrosion resistant.
There is no remedy. Only
wash dishwasher safe
cutlery in the dishwasher.
No "Rinse" program was run
after refilling salt. Salt
residuals got in the wash
cycle.
Start the "Short" program
without a load after refilling
salt.
The salt container lid was
not screwed on properly.
Reseat and screw the lid on
firmly.
Frequently asked questions
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