Loose Keypad Connection:
If not connected securely, the keypad wire harness connection may come loose and cause some of the
numbers to operate inconsistently. To confirm your door lock issue is not being caused by a loose
keypad connection, press every number on the keypad and confirm every button beeps when pressed.
If some of the numbers are not beeping, remove the back module (part B) and inspect the wires for
any pinches or tears. Make sure to check the wires coming from the keypad as well. Disconnect the
wire harness and make sure the pins in the male connection are not bent out of alignment. Reconnect
the wires and confirm every button on the keypad beeps when pressed.
If you are still having keypad issues after following our troubleshooting guide, call us for a
replacement under warranty.
Function Test:
If a passcode has not been successfully programmed, the lock will not operate using the keypad. Lets
check if a passcode has been successfully programmed in the memory:
1. Unlock the knob and open the door. Make sure you keep the door open while troubleshooting.
2. Press the LOCK button on the keypad 1 time and listen to the beeps:
If the lock beeps 3 times and does not lock, it does not have a passcode set in its memory.
Refer to the programming page for information on adding a passcode.
If the lock produces a longer set of rapid beeps and either locks or does not lock the door,
you have low batteries. Replace the batteries with a set of 4 premium “AA” alkaline batteries.
If the lock beeps 2 times then locks, it has at least 1 passcode stored in its memory and is
operating correctly.
If you are unable to get your lock to work please give us a call during business hours.
US Live Tech Support: 1-800-355-0157 M-F 9am – 5pm PST (English & Spanish)
Warranty shipments are always shipped promptly.
WARRANTY
MiProducts Corporation warrants to the original residential user of this product that it will be free from
defects in materials and workmanship, under normal use, for 1 year from the date of purchase. User
must provide a copy of original purchase receipt. This warranty does not cover abuse or misused
products or products used in commercial applications. All mechanical components carry a limited
warranty, for a period of 25 years from the date of purchase. The finish of the exterior of this lock
carries a limited warranty of the lifetime of the unit against deterioration due to normal weather
conditions. This warranty does not apply to locks that have been improperly installed, modified, put to
a use other than designed, or subjected to acts of God (such as floods, lightning, earthquakes, etc.)
This warranty is limited to repairing or replacing of this lock only at MiProducts Corporation’s sole
discretion. MiProducts Corporation will NOT be liable for the cost of installing, removing, nor
reinstalling this product, nor direct, indirect, or consequential damages to persons or property
resulting from the use of this product. This warranty only covers the cost of replacement parts, it does
not cover shipping & handling fees.
To implement this warranty please give us a call during business hours at 1-800-355-0157, or visit
www.milocks.com.
MiLocks DKK User Manual – Download [optimized]
MiLocks DKK User Manual – Download
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2. MiLocks Programming Operating Instruction Manual Programming Programming Your First Code
Step 1: Remove the battery...
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