20 Version 1.0
TROUBLESHOOTING
THE DEVICE WON’T TURN ON
Make sure the charging cables are secured
when the battery is charging.
Make sure the battery is charged.
THE DEVICE HAS CRASHED
Press the reset button one time while the
device is on.
DEVICE CONTINUALLY RECORDS IN MOTION MODE
Motion detection is measured by changing
pixels during recording. Any kind of motion
including shifting shadows or changing lighting
conditions can set off motion detection. Try
adjusting the motion detection sensitivity via
the setup menu.
OTHER PROBLEMS
Call our technical support at 770–694–6923
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