● Can’t record video or take picture
Please check that there is enough storage space on the micro SD card. Or if you have
Loop Recording on that the files are not all protected (read only attribute).
● camera stops recording occasionally
Because the data stream of high-definition video is huge, please use a high-speed
Class 6 or Class 10 micro SD card that compatible with SDHC.
● “File Error” prompt while playback the video or image
Corrupt data storage results the file error, please use the “FORMAT CARD” menu to
format the micro SD card. (Please format the card on a computer to be FAT32 format if
it is bigger than 32GB).
● No image display on TV screen
Please confirm the HDMI cable is connected correctly, and the TV is set to the correct
HDMI mode.
● Image is blurred
Maybe the lens or windshield is not clean; please check if there is dust, fingerprint, or
something else on the leans. Use leans cleaner to clean the leans before using.
Please remember to remove the lens protecting film before first use.
● Image has horizontal stripes interference
This is due to the wrong setting of “Flicker”, please adjust it depending the local power
supply frequency, and reset the Flicker: 50Hz / 60Hz.
● camera doesn’t auto start recording when the car engine is started.
Please make sure the Movie Clip Time is 1 / 2 / 3 minutes, not OFF, it won’t auto start
recording when Movie Clip Time is OFF; Additionally, please check if the micro SD
card is full; if yes then please try to format the micro SD card.
● The camera continues automatic recording and won’t stop
Maybe the camera is working on Motion Detect mode; you can check whether there is
an icon on the screen. When the Motion Detection is ON, it will auto start recording
when a moving object appears within the range of camera. When the mention ceases,
the recording will stop automatically until a moving object appears again. It is not easy
to turn Motion Detection function off with the camera in hands.
● Auto Power Off setting doesn’t work
Please ensure that motion detection is turned off. If the motion detection is on, the
camera will always be in standby mode (it will start recording when it sees a moving
object), the camera will not automatically shut down until the power goes off.
● What to do if the camera has locked up and will not response to button presses?
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