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ALL FORWARDING
6 CALL FORWARDING
6.1 DIVERSION
6.1.1 DIRECT DIVERSION
If you are unable to accept calls you can have them directly diverted to an individual or,
if no such position exists, three predetermined common answering positions.
Depending on the type of calling party (internal, private network or external/public
party) the calls are diverted to either the individual or common answering positions.This
is set by the system administrator.
When your telephone is diverted you can still make calls from it as usual.
As a reminder that your telephone is diverted you will hear a special dial tone each time
you lift the handset to make a call and the Diversion lamp indicates that your line is
diverted.
See also Follow-me, which is a similar function.
6.1.1.1 To order from your own telephone
Using a procedure
• Lift the handset (or press a main line key).
• Dial *21#. Special dial tone and the diversion lamp turns ON.
• Replace the handset.
6.1.1.2 To cancel from your own telephone
Using the soft-key Diversion
• Press the soft-key Diversion (the diversion lamp turns OFF).
Using a procedure
• Lift the handset (special dial tone), or press a line key
• Dial #21#, (dial tone and the diversion lamp turns OFF).
• Replace the handset.
6.1.1.3 To order from the answering position
• Lift the handset (dial tone).
• Dial *21*own extension number*diversion position extension number# (special
dial tone).
• Replace the handset.
6.1.1.4 To cancel from the answering position
• Lift the handset (dial tone).
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