MiVoice 5360 User Manual

Quick Reference Guide
MiVoice 5360 IP Phone
Note: For more information about other features and applications on your 5360 IP Phone, refer to
5360 IP Phone User Guide located at www.mitel.com, or contact your Administrator.

Display Speaker
Make a Call
 Lift the handset OR
 Press
 Dial the number OR
 Press a Speed Call key OR
 Press OR
 Dial the prefix for external calls (e.g. 9)
and the number.
Answer a Call
 Lift the handset OR
 Press and begin speaking.
End a Call
 Press OR
 Replace the handset.
Place a Call on Hold
 Press The line key flashes.
 Replace the handset if necessary.
Transfer a Call
 Press
 Dial the number. Wait for an answer.
 Hang up OR wait for the called party to
answer, announce the transfer, and
then hang up.
Conference a Call
 Press
 Dial the number of the next party. Wait
for an answer.
 Press
Program a Speed Call
 Press Menu OR
Press Settings.
Press Programmable Keys.
Press the key you wish to program.
Press Speed Call.
Press Edit Info and enter the label for
the Speed Call.

Ring/Message Indicator Mute
Press Edit Number and enter the phone
number for the Speed Call.

Volume, Speaker and Mute Controls Menu

Fixed Function Keys Cancel

Dial Pad Redial
Retrieve a Call from Hold
 Lift the handset OR
 Press
 Press the flashing line key.
Press OK.
Press Save.
Press Close and then press Close
again.
Adjust Volume Levels

Gadget Side Bar (see the other side) Hold

Navigation Page Keys and Context Icon Transfer/Conference

Speaker Message

Handset
Retrieve a Message
 Press It flashes when a
message is waiting.
Follow the voice mail prompts to
retrieve your message.
Adjust ringer volume while the phone is
ringing. Adjust handset or speaker volume
while using the handset or speaker.
 Press repeatedly to raise the
volume OR repeatedly to lower
the volume.
 Press to mute your microphone.

MiVoice 5360 Specifications

General

Brand	MiVoice
Model	5360
Category	IP Phone
Language	English

Summary

MiVoice 5360 IP Phone Operations

Make a Call

Instructions for initiating a phone call using the handset, speaker, or speed dial.

Answer a Call

Steps to answer an incoming call using the handset or speaker.

End a Call

Procedure to terminate an active call by hanging up or canceling.

Place a Call on Hold

Guide to placing an active call on hold, indicated by a flashing line key.

Retrieve a Call from Hold

Steps to retrieve a call that has been placed on hold.

Retrieve a Message

Instructions on how to access voicemail messages when indicated.

Transfer a Call

Procedure for transferring an active call to another party.

Conference a Call

Steps to initiate a conference call with an additional party.

Program a Speed Call

Guide to setting up speed dial entries with labels and numbers.

Adjust Volume Levels

Instructions for adjusting ringer, handset, or speaker volume.

Phone Features and Settings

Gadget Sidebar Overview

Description of the Gadget Sidebar for one-touch access to phone applications.

Accessing Applications

How to open applications via the Gadget Sidebar or Menu.

Calibrating the Phone Screen

Procedure to calibrate the touch screen for accuracy.

Turning on the Button Beep

Steps to enable an audible tone for button presses.

Customizing Phone Settings

Guide to accessing and modifying phone settings.

Cleaning the Phone Screen

Procedure for cleaning the phone screen using Clean Mode.

Accessing Help on the 5360 Phone

Instructions on how to access help using the Gadget Sidebar.

Enabling Call Forwarding

Steps to activate Call Forwarding, including setting a destination number.

Disabling Call Forwarding

Procedure to deactivate Call Forwarding.

Adding Contacts to People

Guide to adding new contacts with names and phone numbers.