MiVoice 6920 User Manual

Contacts
Voicemail
Settings
Provides
services and
options that
allow you to
customize
your phone.
Volume
The headset port is for headset use only. Plugging
any other devices into this port may
cause damage
to the phone and will void your warranty.
Softkeys
Four state-
sensitive softkeys.
Redial
Goodbye
Hold
Ends active
calls and used
Displays
Call
Places an active
call on hold or
Displays
a list of your
contacts.
Adjusts the
volume for
the ringer,
handset,
speaker,
and headset.
Provides
service.
your voicemail
access to
Programmable Keys
Up to 18 programmable keys,
a maximum of six
programmable keys per page
.
for exiting menus.
History with a list
of outgoing calls.
Mute
Mutes/unmutes
all outgoing audio
from headset,
handset or
speaker.
Speaker/Headset
Toggles the phone’s audio between speaker
and headset. If you
are using a DHSG/EHS headset,
ensure that the headset jack adapter is removed
from the headset port. See the Mitel MiVoice 6920
IP Phone Installation Guide
for more details.
Warning!
Call History
Displays a list
of missed,
outgoing and
received calls.
resumes a call
from hold.
Navigation/Select
Multi-directional navigation
keys are used to navigate
through the phone menu.
Press the center bu
tton
to select menu options an
d
perform various actions.
On the Home screen,
the left and right navigation
keys can be used to access
the additional pages of
programmable keys.
Basic call handling
Making a call
1. Lift the handset or press the key, and
dial the number.
2. Press the Line programmable key and dial
the number.
Ending a call
Place the handset back in its cradle, press the End Call softkey, or press the
key.
Answering a call
key for handsfree operation.
key twice to call the last dialed number
Lift the handset or press the
Redialing
Press the Redial softkey once or as
the displayed on the Home screen
or
Press the key once to access the Call History application that
displays a list of recently dialed numbers. Use the up and down navigation keys
to scroll through the entries and either press the Select button or Dial
softkey to redial the selected number.
Muting
Press the key while on an active call to mute the microphone for your ,
key again to unmute the audio.
headset, or speaker. Press the
Holding and resuming
key. A (hold) icon flthat
1. T
o place an active call on hold, press the
displays on the the respective Line key.
2. To resume the call, press the
key again or press the respective Line key.
Note: For details on all the available features and options, refer to the Mitel MiVoice
6920 IP Phone User Guide.
QUICK REFERENCE GUIDE
MiVoice 6920 IP Phone
Getting started
01
Copyright © 2019 Frontier Business. All rights
reserved.

MiVoice 6920 Specifications

General

Resolution	320 x 240 pixels
Protocols	SIP
Wi-Fi	No
Audio	HD audio, full-duplex speakerphone
Connectivity	10/100/1000 Mbps Ethernet
USB Port	Yes, 2.0
Headset Support	Yes, DHSG/EHS and USB
Power over Ethernet (PoE)	IEEE 802.3af
Weight	1 kg
Lines	Up to 6 lines

Summary

Getting Started

Phone Overview

Overview of phone buttons, keys, and basic functions like volume, navigation, and audio toggles.

Call Management Features

Essential functions for managing active calls including goodbye, redial, hold, and mute.

Basic Call Handling

Making a Call

Instructions for lifting handset or pressing line key and dialing.

Ending a Call

Methods to conclude an active call by returning handset or using softkeys.

Answering a Call

How to receive an incoming call via handset or handsfree.

Redialing and Muting

Steps to redial last number and mute/unmute microphone during calls.

Holding and Resuming Calls

Procedures for placing active calls on hold and resuming them.

User Interface and Applications

Home and Call Screens

Description of the phone's idle home screen and active call screen layouts.

Contacts Application

How to manage personal phone books and directories.

Making Calls via Contacts

Steps to initiate calls using the phone's Contacts application.

Call History and Voicemail

Call History Usage

Viewing, deleting, dialing, and copying call history entries.

Voicemail Access

How to access voicemail service and manage messages.

Visual Voicemail

Enabling and accessing visual voicemail features.

Transferring a Call

Steps to transfer an active call to another party.

Advanced Call Features

Creating Conference Calls

Steps to create multi-party conference calls by adding users.

Speed Call Configuration

Programming programmable keys for speed dialing numbers or features.