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MJM E-TR20 - Limited Warranty Details; Warranty Terms, Conditions, and Voiding

MJM E-TR20
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16
MJM WHEELS™ LIMITED WARRANTY
To make a warrant y c laim you w ill need a copy of the or igin al rece ipt showi ng t he ebike mo del , date of purch ase,
ebike serial number as retailer information
The warranty is limited to the terms listed below:
Motor and controller: 12 months declining at 1/12. 3 months for labor
Frame: 3 years, 1 year for labor
Charger: 1 year for parts
Battery: Warranty on the battery starts the date of purchase of the
ebike as new. The battery is sealed and cannot be opened or fixed. The battery
should not have a percentage of nominal charge retention of
60% or less. Misuse of the battery, negligence or attempt to open
or repair it will void the warranty.
Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake
pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.
If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from
ebike misuse, negligence or abuse.
Always follow care and preventive maintenance procedures
Always keep receipts from any services performed to the ebike by an authorized distributor or service center.
The warranty will be voided by any of the following circumstances:
1 Failure to follow all directions or recommendations listed in this warranty and user’s manual.
2 Cycling collision, accident or ebike damage caused by careless parking or storage.
3 Acts in violation of laws and regulations.
4 Service or maintenance work not performed by an accredited technician. performed service or
maintenance on components
5 DIY repairs on electronic components.
6 Abusive use the ebike in off-road terrain, mud, snow, water, sand, gravel and water puddles.
7 If ebike is used as rental unit
8 Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
9 Rust and/or paint fading caused to heavy exposure to rain, hail, snow or sunlight.
10Overloading beyond recommended capacity .
11Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign
objects .
12If ebike is used for stunting such as jumping from ramps, stairs or elevated surfaces.
13If ebike is used in competitions or racing
(14) If ebike has been modified for any purposes on the motor, electrical system, suspension frame, wheels.
(15) Use of other components not approved by the manufacturer
(16) Damages resulted from improper transportation