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Please check these following before contacting the Call Center if any problem occurs:
Water is not hot or not cold.
- Excessive usage of hot
water or cold water in a
short period of time.
- The appliance is not yet
connected to electricity.
- Wait until the water
becomes cold or hot.
- Connect the cord to the
power socket and press
the heating and cooling
switches.
Water is not being
dispensed out of the tap.
- Water gallon is empty.
- The pipe is stuck or
blocked by something.
- Replace the water gallon
with a new one
- Turn off the cooling switch.
After 4 hours, turn it back
on.
Leak on the water gallon
support.
- Water gallon is leaking /
damaged.
- Replace water gallon with
a new one.
Loud noise during operation.
- Improper installation or
placement of appliance.
- Install appliance on even
and stable surface.
Hot water output (liter/hour)
Cold water output(liter/hour)
Hot water tank capacity (liter)
Cold water tank capacity (liter)
High temperature (celcius)
Cold temperature (celcius)
Product dimension (L x W x H) mm
L= Black V= Silver R= Red G-Gray D= Gold W =White
* Specifications of this unit may change without prior notice to improve the quality of the product.
Pictures in this manual are schematic and may be different from the actual product. Values stated on the machine
labels or in the documentation accompanying it are obtained in laboratory in accordance with the relevant
standards. Depending on operational and environmental conditions of the unit, values may vary.