Help & Support
We’re here to help you breathe easier. If you have issues with your device, filter,
or account:
Visit us
help.molekule.com
Call us seven days a week, 8am-5pm PT
+1 (855) 999-9069
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Frequently Asked Questions
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How do PECO-Filter auto-refills work?
Molekule Air Mini ships with one PECO-Filter. We offer a PECO-Filter auto-
refill plan to help ensure you have clean air when you need it. PECO-Filters
are automatically shipped to your doorstep.
To start or manage your auto-refill plan, go to Molekule.com
Why does my device come with a bag of activated carbon on top?
To reduce the presence of volatile organic compounds (VOCs) in the air
before you’ve had a chance to plug in your new Molekule Air Mini, each new
device ships with a small bag of nature’s oldest purifier: activated carbon.
Once your device is plugged in, you can reuse the bag. To rejuvenate it,
simply leave it outside in direct sunlight for at least an hour once a month.
It’ll then be ready to help deodorize your fridge, pet’s room or anywhere else
you have odors.