Guarantee and Service
To help us nd your warranty details within our customer database, should the need
arise, please take a few minutes to register your product(s) online at: monitoraudio.
com.
This equipment has been fully tested prior to dispatch from the factory. Both
the craftsmanship and the performance of this product is guaranteed against
manufacturing defects for the period of ve years for speakers and ve years for
the PLW215 from the date of purchase (see conditions below), provided that the
product was supplied by an authorised Monitor Audio retailer under the consumer
sale agreement. (The words ‘consumer sale’ shall be construed in accordance with
section 15 of the supply of goods act 1973). Monitor Audio accepts no responsibility
for defects arising from accident, misuse, abuse, wear and tear, modication or
operation outside of that specied within this instruction manual. Neither will
responsibility be accepted for damage or loss occurring during transit to or from
the parties claiming under this guarantee.
This guarantee covers both labour and parts. The liability of Monitor Audio is
limited to the cost of repair or replacement of the defective parts (at the discretion
of Monitor Audio) and under no circumstances extends to consequential losses or
damage.
Claims under this Guarantee
The equipment should be returned in its original packaging to the original supplier
where possible, or to any other authorised Monitor Audio dealer. If it is not possible
to return the equipment by hand, then it should be sent carriage prepaid via a
reputable carrier. If the original packing is not available replacement packaging
can be purchased from Monitor Audio.
If you have any diculties complying with these requirements please contact us
at the following address:
Customer Service Tel: +44 (0)1268 740580
Monitor Audio Ltd. Fax: +44 (0)1268 740589
24 Brook Road Internet: www.monitoraudio.com
Rayleigh Email: info@monitoraudio.co.uk
Essex, SS6 7XJ
England
This guarantee does not aect the statutory rights of the consumer under UK law.
Data Protection
We at Monitor Audio are committed to respecting the wishes and privacy of our
customers. Any information you provide will be held in the strictest condence and
only used within the Monitor Audio organisation for the provision of services such
as warranty claims or spare parts.
We may wish to contact you in the future to ensure you are happy with the products
and standards of service we provide and to keep you up-to-date with the latest
products and promotions we have to oer.
Should you wish not to be contacted by us either by post, e-mail or phone, please
tick the box on the warranty form on the web site. Alternatively you can request
not to be contacted in future by writing to Customer Service, at the address above.
4
Important Safety Instructions. Platinum Series