Troubleshooting:
What to check first if your frame is not working:
1. Make sure it is plugged in.
2. Make sure it is a working outlet.
3. Make sure connection of the cord to the frame
is secure.
4. Make sure the frame is powered ON.
How to reset the frame to factory settings:
1. Go to settings, then tap systems, then select
factory reset option.
How to check WiFi Connection:
1. Go to settings, then tap systems, then tap
network.
2. Look to see the blue check to the left of your
network.
3. Check the WiFi properties on a laptop or tablet
to confirm it is 2.4GHz.
How to delete photos:
1. Go to settings, tap photo & video, then tap
delete photo and video.
2. Select the photos you would like to delete, then
click delete.
How to Set Auto Power On/O
1. Open the Monster Smart App and select the Digital
Frame
2. Click the Clock button at the bottom right corner of
the screen, tap Add
3. Adjust the schedule to the desired settings
4. Click done to set the schedule
Frame Settings
To adjust various settings on the frame, tap the settings
icon ( ) at the top of the frame screen.
1. Click Frame. Here you can control the following:
Photo order, transition speed, transition eects, transition
time, background music, volume, and display ratio.
2. Click System. Here you can adjust the screen
brightness, time format and time zone.
To delete photos from the frame, tap the settings icon ( ),
then Photo, then Delete Photo. This cannot be done in the
app.
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