R001 Safety and Regulatory Guide 15
CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION
OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY
PERSON. THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE
EVEN IF MOTION KNEW OR SHOULD HAVE KNOWN OF THE
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF
LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR
PERSONAL INJURY. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER
RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM
COUNTRY TO COUNTRY. YOU ARE ADVISED TO CONSULT
APPLICABLE STATE OR COUNTRY LAWS FOR A FULL
DETERMINATION OF YOUR RIGHTS.
Software technical support
Software technical support is defined as assistance with
questions and issues about the software that was either
preinstalled by Motion on the Motion Product or that was
included with the Motion branded product at the time of
your purchase or lease of the product. Technical support
for software is available for the duration of your warranty
period. Your dated sales or delivery receipt, showing the
date of purchase or lease of the product, is your proof of
the purchase or lease date. You may be required to provide
proof of purchase or lease as a condition of receiving
software technical support. After the first ninety (90) days,
technical support for software that was either preinstalled
by Motion on the Motion Product or included with the
Motion Product at the time of your purchase or lease of the
product is available for a fee.
Warranty transfer to another country
Motion is not responsible for any handling fees, tariffs, or
import duties that may be incurred in transferring the
Products. Products and software may be covered by export
controls issued by the United States or other governments.
Australia
The Australian Competition and Consumer Act (2010)
(including the “Australian Consumer Law”) as well as other
laws in Australia (“Mandatory Laws”) guarantee certain
conditions, warranties and undertakings, and give you
other legal rights, in relation to the quality and fitness for
purpose of Motion Computing consumer products sold in
Australia.
In Australia, our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. What
constitutes a major failure is set out in the Australian
Consumer Law.
Nothing in this Warranty purports to modify or exclude the
conditions, warranties and undertakings, and other legal
rights, under the Australian Consumer Law, and other laws.
This Warranty gives you additional protection for your
Motion consumer product, and identifies a preferred
approach to resolving warranty claims which will be
quickest and simplest for all parties, subject to the
exclusions terms and conditions below.
This Limited Warranty applies to the Motion-branded
hardware products sold by or leased from Motion
Computing, Inc., its worldwide subsidiaries, affiliates,
authorised resellers, or country distributors in Australia
with this Limited Warranty (“Motion Product”). This Limited
Warranty is provided by Motion Computing, Inc. (“Motion”)
of 8601 RR 2222, Building 2, Austin, Texas 78730, USA
(Phone: 1-866-322-9783 option 9). These terms and
conditions constitute the complete and exclusive Limited
Warranty agreement between you and Motion regarding
the Motion Product you have purchased or leased. No
change to the conditions of this Limited Warranty is valid
unless it is made in writing and signed by an authorised
representative of Motion.
Warranty period
The period during which this Warranty is in effect will
depend upon the Motion Product to which it relates. In all
cases the commencement date for the period is the actual
day of purchase, as reflected on the authorised reseller’s or
distributor’s invoice / receipt provided to you. The period
during which each Motion Product is the subject of this
Warranty is identified in the table below (‘Limited Warranty
Period’).
Warranty coverage
Motion warrants that the Motion Product and all the
internal components of the Motion Product are of
acceptable quality and free from defects in materials or
Motion CL-Series Tablet PCs 1 year
Other Motion Tablet PCs (R12-
Series, F5-Series, and C5-Series)
3 years
Motion C5/F5-Series and CL-Series
Mobile Docks with Key lock and
Motion R12-Series Secure Mobile
Dock
3 years
Tilt and Rotate Mount 3 years
Vehicle Mounting Kit (Including
Tilt & Rotate Mount and Vehicle
Dashboard Bracket)
3 years
Wall Mount Bracket 3 years
R12-Series Companion Keyboard 1 year
Docking Stations (all other) 1 year
Rugged Digitizer Pen 1 year
Protective Carrying Cases and
Portfolios
90 days
Additional Batteries 1 year
Additional Digitizer Pens 90 days
Keyboards (USB and Bluetooth) 90 days
C5/F5-Series EasyConnect
Adapter Products
90 days
Auto/Air Adapters 1 year
Battery Chargers 90 days
AC Power Packs 90 days
Protective Display Film (all
products)
30 days
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