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Motorola AXH02 - User Manual

Motorola AXH02
59 pages
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Motorola AX Series
Wireless Home Telephone
with Alexa built-in
Full User Guide
For use with models:
• Motorola AXH01
• Motorola AXH02
• Motorola AXH03
• Motorola AXH04
• Motorola AXH
The features described in this User
Guide are subject to modifications
without prior notice.

Table of Contents

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Motorola AXH02 Specifications

General IconGeneral
ModelAXH02
CategoryTelephone
FrequencyDECT 6.0
RangeUp to 1600 feet
Caller IDYes
Call WaitingYes
SpeakerphoneYes
Answering MachineNo
Number of Handsets1
ExpandableUp to 5 handsets
IntercomYes
Backlit DisplayYes
KeypadYes
Wall MountableYes
Power SourceAC adapter
TypeCordless
Battery LifeUp to 10 hours talk time

Summary

Safety Information

Getting Started

Installing the Base

Step-by-step guide on how to connect the base station to the router and power.

Installing and Charging Handset Batteries

Instructions for inserting batteries into the handset and charging the device.

Getting to Know Your Phone

Setting Up Alexa

Downloading the hellovoice App and Signing In

Steps to download and configure the hellovoice app for Alexa setup.

Date & Time

Set the Date and Time

Instructions for manually setting the date and time on the Motorola AX device.

Using the Phone

Using Alexa

How to activate and interact with Alexa using the phone's dedicated key.

Making a Call

Various methods for initiating calls, including landline and Alexa-to-Alexa.

Dialing from the Contacts List

How to make calls using the stored contacts list on the handset.

Dialing from the Calls List

Methods for redialing numbers from the incoming, outgoing, and missed calls lists.

Answering a Call

Procedure for answering an incoming call.

Ending a Call

How to terminate an active call.

Making a Second Call

How to place a second call without ending the current one.

Receiving a Second Call

Handling incoming calls while already on a call.

Call Blocking

Features and methods for blocking unwanted incoming calls.

Alexa Voice Services

Set an Alexa Alarm

Instructions for setting alarms using voice commands with Alexa.

Set an Alexa Reminder

How to create reminders using Alexa voice commands.

Set an Alexa Timer

Steps to set timers using Alexa voice commands.

Contacts

Caller ID

Call Settings

Handset Settings

Advanced Settings

De-registering Motorola AX Device from Amazon Alexa and hellovoice Apps

Deleting hellovoice Account

Help

Unable to Find Device During Setup

Troubleshooting steps if the device cannot be found during initial setup.

Phone Does Not Work

Common issues and solutions when the phone is not functioning correctly.

No Dial Tone

Troubleshooting steps for when there is no dial tone on the line.

Unable to Make Landline Calls

Steps to resolve issues with making standard landline calls.

No Display

Troubleshooting steps for a blank or unresponsive handset display.

Handset Does Not Ring

Solutions for when the handset fails to ring for incoming calls.

Weak Audio or Call Cutting In and Out

Tips for improving audio quality and call stability.

No Caller Display

Troubleshooting steps when caller ID information is not displayed.

Searching Appears on Handset

Steps to resolve the 'Searching...' message on the handset.

Cannot Register Handset to Base

Troubleshooting for issues with pairing new handsets to the base.

Alexa Does Not Respond

Troubleshooting steps when Alexa voice commands are not recognized or executed.

Unable to Use Alexa to Call Person or Contact Name

Fixes for issues with Alexa making calls to contacts.

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