Troubleshooting - 133
Unable to
connect to
the network
SIM card is invalid. Contact your network
operator.
You are away from the
GSM service area.
Check the service area
with your network
operator.
Poor signal. Move to another place
where signal can be
received properly.
Unable to
send a
message
Your network service
provider doesn’t support
this service.
Contact your network
operator.
Unable to
make a call
You have activated fixed
dial function.
Cancel fixed dial
function.
Wrong PIN You have entered a
wrong PIN three times in
a row.
Contact your network
operator, or use the
PUK code of the SIM
card if provided by your
network operator.
Unable to
charge the
battery
The battery or charger is
out of order.
Contact your dealer.
The phone temperature
goes under 5°C or
above 40°C.
Change the charging
environment.
Poor connection. Check if all connectors
are connected properly.
Problem Possible cause Solution
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