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Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a quick
reset. Remove the back cover and battery (“Assemble &
charge” on page 3), then replace and switch your
smartphone on as usual.
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair
(United States) or
www.motorola.com/support
(Canada), where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
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