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Troubleshooting
A few frequently asked questions—with
answers, of course. Find more at
www.motorola.com/support
.
My headset will not enter pairing mode.
Make sure that any devices previously paired
with the headset are turned off. If the indicator
light is flashing in blue, first turn off the other
device, then turn the headset off and on. You
hear “ready to pair”.
My phone doesn't find my headset when
searching.
Press and hold the Call button and turn your
headset off then on (close and reopen earpiece).
Follow voice prompts to reset headset. You hear
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