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Motorola EX431G User Manual

Motorola EX431G
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Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobil e devices. If your mobile
device uses a non-removable main battery ( as stated in your product information), details rela ted to
handling and replacing your batter y should be disregarded—the battery should only be replaced by a
Motorola-approved servic e facility, and any attempt to remove or replace your battery may damage t he
product.
Important : Handle and store batt eries properly to avoi d injury or damage.
Most battery safety
issues arise from improper handli ng of batteries, and particularly from the continued use of damaged
batteries.
DONTs
Dont disass emble, crush, p uncture, shred, or otherwise attempt to change the form of
your battery.
Dont use tools, sharp objects, or excessive force to insert or remove the battery as this
can damage the battery.
Dont let the mobile device or battery come in contact with liquids.*
Liquids can get into the
mobile device’s circuits, leadi ng to corrosion.
Dont allow the battery to touch metal objects.
If metal objects, such as jewelry, stay in
prolonged contact with the battery contact points, the battery could become very hot.
Dont place your mobile device or battery near a heat source.*
High temperatures can cause
the battery to swel l, leak, or malfunction.
Dont dry a wet or damp battery with an appliance or heat source
, such as a hair dryer or
microwave oven.
DOs
Do avoid leaving your mobile device in your car in high temperatures.*
Do avoid dropping the mobile device or battery.*
Dropping these items, especially on a hard
surface, can potentially ca use damage.*
Do contact your service provider or Motorola if your mobile device or battery has been
damaged in any of the ways listed here.
*Note:
Always make sure that any battery, connector and compartment c overs are closed and secure
to avoid direct e xposure of the battery to any of these conditions, even i f your product information
states that your
mobile device
can resist damage from these conditions.
Important: Motorola recommends you always use Motorola-branded batteries and chargers
for quality assurance and safeguards.
Motorolas warranty does not cover damage to the mobile
device caused by non-Motorola batteri es and/or chargers. To help you identify authentic Motorola
batteries from non-original or counterfeit batteries (that may not have adequate safet y protection),
Motorola provides holograms on its batt eries. You should confirm that any battery you purchase has a
Motorola Original” hologram.
If you see a message on your display such as
Invalid Battery
or
Unable to Charge
, take the following
steps:
Remove the battery and inspect it to confir m that it has a “Motorola Original hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the batter y and try charging it again;
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or
other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only i mportant for
safety, it benefits t he environment. You can recycle your used batteries in many retail or service
provider locations. Addit ional information on proper disposal and recycling can be found at
www.motorola.com/recycling
Disposal:
Promptly dispose of used batt eries in accordance with local regulations. Contact
your local recycling center or national recycling organizations for more informat ion on how
to dispose of batteries.
Warning:
Never dispose of batteries in a fire bec ause they may explode.
Battery Charging
Battery Charging
Notes for cha rging your products batter y:
During charging, keep your battery and ch arger near room temperature for efficient battery
charging.
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from damage from
overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to batteries, charge rs, headsets, covers, cases,
screen protectors and memory cards, may impact your mobile devices performance. In some
circumstances, thir d party accessories can be dang erous and may void your mobile de vice’s warranty.
For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Responsible and safe drivi ng is your primary responsibility when b ehind the wheel of a vehicle. Using a
mobile device or acc essory for a call or other application while driving may cause distraction, and may
be prohibited or restricted in certain areas—always obey the laws an d regulations on the use of these
products.
While driving, NEVER:
Type, read, enter or review texts, emails, or any other wri tten data.
Surf the web.
Input navigation info rmation.
Perform any other funct ions that divert your att ention from driving.
While driving, ALWAYS:
Keep your eyes on the r oad.
Use a handsfree device i f available or required by law in your area.
Enter destination i nformation into a navigation device
before
driving.
032375o
Use voice activated fe atures (such as voice dial) and speaking features (such a s audible directions), if
available.
Obey all local laws and regulations for t he use of mobile devices and accessories in the vehicle.
End your call or other task if you cannot concen trate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
(in
English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the sc reen a comfortable
distance from your eyes , use in a well-lit ar ea, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one before) when
exposed to flashing lights or light patterns, such as when playing video games, or watching videos with
flashing-light effec ts.
Discontinue use and consult a physician i f any of the following symptoms occur: seizures, blackout,
convulsion, eye or muscle twitching, loss of awarene ss, or disorientation.
If you or someone in your f amily has experienced seizures or blac kouts, please consult with your physi cian
before using an application that produ ces flashing-light effects on your mobile device.
Caution About High Volume Usage
Warning:
Exposure to loud noise fr om any source for extended periods of time may affect y our hearing. The
louder the volume sound level, the less t ime is required before your hearing could be affected. To protect
your hearing:
Limit the amount of time you use headsets or headphones at high v olume.
Avoid turning up the volume to block out noisy surroundi ngs.
Turn the volume down if you can’t hea r people speaking near you.
If you experience he aring discomfort, includin g the sensation of pressur e or fullness in your ears, ringing in
your ears, or muffled speech, you should stop listening to the device through your headset or headphones
and have your hearing c hecked.
For more information ab out hearing, see our website at
direct.motorola.com/hellomoto/nss/
AcousticSafety.asp
(in English only).
Repetitive Motion
When you repetitively perform acti ons such as pressing keys or enter ing finger-written characters, you may
experience occasional di scomfort in your hands, ar ms, shoulders, neck, or other parts of your body. If you
continue to have discomfort during or after such use, stop use and see a physician.
Children
Keep your mobi le device and its acces sories away from small children.
These products are not
toys and may be hazardous to small children. For ex ample:
A choking hazard may exist for small, detachabl e parts.
Improper use could resul t in loud sounds, possibly causing hearing injury.
Improperly handled batteries coul d overheat and cause a burn.
Supervise ac cess for older childr en.
Similar to a computer, if an ol der child does use your mobil e
device, you may want to monitor their access to hel p prevent:
Exposure to inappropriate apps or cont ent.
Improper use of apps or content.
Loss of data.
Glass Parts
Some parts of your mobile device may be made of glass. Thi s glass could break if th e product receives a
substantial impact. I f glass breaks, do not touch or attempt to remove. Stop using your mobile device unti l
the glass is replaced by a qualified serv ice center.
Operational Warnings
Obey all posted signs when using mobile devices in p ublic areas.
Potentially Explosive Areas
Potentially explosi ve areas are often, but not always, posted and can include blasting areas, fueling
stations, fueling areas (suc h as below decks on boats), fuel or chemical transfer or storage faci lities, or
areas where the air contains chemicals or particles, such as grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries,
unless it is a radio product type especia lly qualified for use in such areas and certified as In trinsically
Safe” (for example, Fact ory Mutual, CSA, or UL approved). In such areas, sparks ca n occur and cause an
explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as fol lows:
Symbol Definition
Important safety information fo llows.
Do not dispose of your battery or mobile device i n a fire.
Your battery or mobile device may require recycling in ac cordance with local
laws. Contact your local regulator y authorities for more information.
Do not dispose of your battery or mobile device with your household waste.
See “Recycling” for more information.
032374o
032376o
032375o
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy.
When you communicate with your mobile device, t he system handling your call controls the power le vel at
which your mobile device transmits.
Your mobile device is designed to comply with local regulat ory requirements in your country concerning
exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile devic e performance, and to be sure that human exposur e to RF energy does not exceed
the guidelines set f orth in the relevant sta ndards, always follow these instructions and prec autions:
When placing or receiving a phone call, hold your mobil e device just like you would a landline phone.
If you wear the mobile device on your body, always place the mobile devic e in a Motorola-supplied or
approved accessory (e.g. cli p, holder, holster, case or arm band). If you do not use a body-worn
accessory supplied or approved by Motorola, ensure that whatever product is used i s free of any metal
and that it positions the mobile devic e at least 2.5 cm (1 inch) away from the body.
Using accessories not s upplied or approved by Motorola may cause your mobile device to exceed RF
energy exposure guidel ines. For a list of Motoro la-supplied or approved accessor ies, visit our website
at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device i s subject to RF energy interference from external sources if inadequately
shielded, designed, or otherwi se configured for RF energy compatibility. In some circumstances, your
mobile device may cause interference wit h other devices.
Follow Instruction s to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or
health care facilities .
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile
device offers an air plane mode or similar featur e, consult airline staff about using it in fligh t.
Medical Devices
If you have a medical device, incl uding an implantable medical device such as a pacemaker or def ibrillator,
consult your healthcare provider and the device manufacturers directions before using this mobile device.
Persons with implantable medical devi ces should observe the following precautions:
ALWAYS keep the mobile device more than 20 c entimeters (8 inches) from the implantable medical
device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical dev ice to minimize the potential for interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking
place.
Specific Absorption Rate (FCC & IC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO
RADIO WAVES.
Your mobile device is a radi o transmitter and receiver. It i s designed not to exceed the li mits for exposure
to radio waves (radio frequency electromagnetic fields) adopted by the Fede ral Communications
Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin des igned to
assure the safety of all persons, r egardless of age and health.
The radio wave exposure gui delines use a unit of measurement known as t he Specific Absorption Rate, or
SAR. The SAR limit for mobile devic es is 1.6 W/kg.
Tests for SAR are conducted using standard operating posit ions with the device transmitti ng at its highest
certified power level in all t ested frequency bands. The highest SAR values under the FCC and IC
guidelines for your device model are listed below:
During use, the actual SAR values for your device are usually well below the values stated. This is
because, for purposes of system effic iency and to minimize interference on the network, the operating
power of your mobile dev ice is automatically decre ased when full power is not needed for the call. The
lower the power output of the device, the lower its SAR value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage
or simply using a hands-free kit to keep the devi ce away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
.
European Union Directives Conformance
Statement
Do not use tools.
For indoor use only.
Head SAR UMTS 1900, Bluetooth 1.4 W/kg
Body-worn SAR GSM 850, Bluetooth 1.4 W/kg
Symbol Definition
EU Conformance
The following CE compliance informat ion is applicable to Motorola mobile devices that carry one of the
following CE marks:
Hereby, Motorola declares that this product is in compliance with:
The essential requir ements and other relevant provis ions of Directive 1999/5/EC
All other relevant EU Directive s
For products that support Wi-Fi 802.11a (as defined in your pr oduct information): This devi ce is restricted to
indoor use when operating in the 5.15 to 5.25 GHz (802. 11a) Wi-Fi frequency band.
The following gives an example of a typical Pr oduct Approval Number:
You can view your products Declaration of Conformity (DoC) to Directi ve 1999/5/EC (to R&TTE Directive) at
www.motorola.com/rtte
(in English only). To find your DoC, enter t he Product Approval Number from
your products label in the “ Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable
protection against harmful int erference in a residential installatio n. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interf erence will
not occur in a par ticular installation. I f this equipment does cause har mful interference to radio or
television reception, whi ch can be determined by turning the equipment off and on, the use r is encouraged
to try to correct the interference by one or more of the following measures:
Reorient or relocat e the receiving antenna.
Increase the separation between the equi pment and the receiver.
Connect the equipment to an outlet on a circuit di fferent from that to which the receiver is connected.
Consult the dealer or an experienced radio /TV technician for help.
This device complies with p art 15 of the FCC Rules. Operati on is subject to the following t wo conditions: (1)
This device may not cause harmf ul interference, and (2) this dev ice must accept any interference rece ived,
including interference t hat may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications t o this device by the user. Any chang es or
modifications could void the user s authority to operate the equipment . See 47 CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your pr oduct information): This devi ce is restricted to
indoor use when operating in the 5.15 to 5.25 GHz (802. 11a) Wi-Fi frequency band.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation i s subject to the
following two conditions: (1 ) This device may not cause interference and (2) This device must accept any
interference, includi ng interference that may cause undesired operation of the device. See RSS-GEN 7.1.5.
This Class B digital apparatus compli es with Canadian ICES-003.
Location Services
GPS & AGPS
Your mobile device can use Global Pos itioning System (GPS) signals for location-based applications. GPS
uses satellites control led by the U.S. government that are subject to changes implemented in accordance
with the Department of Defense policy and the Federal Radio Navigation Plan. These c hanges may affect
the performance of location technol ogy on your mobile device.
Your mobile device can also us e Assisted Global Positioning Sy stem (AGPS), which obtains information
from the cellular network to improv e GPS performance. AGPS uses your wireless servi ce provider's
network and therefore airt ime, data charges, and/or additional char ges may apply in accordance with your
service plan. Contact your wireless service provider for details.
Your mobile device can also us e Wi-Fi signals to determine your approximate location, using inf ormation
from known and available Wi-Fi networks.
Your Location
Location-based information i ncludes information that can be used to determine the approximate loc ation
of a mobile device. Mobile devices which are con nected to a wireless network transmit location-based
information. Devices enabled wit h location technology also transmit location-bas ed information.
Additionally, if you use applicatio ns that require location-based information (e.g. driving directions), such
applications transmit lo cation-based information. This location-bas ed information may be shared with
third parties, includin g your wireless service provider, applications providers, Motorola, and other third
parties providing servic es.
Emergency Calls
When you make an emergency call, the c ellular network may activate th e AGPS technology in your mobile
device to tell t he emergency responders your approxi mate location.
AGPS has limitations and
might not work in your area
. Therefore:
Always tell the emergency responder your loc ation to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.
Smart Practices While Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their accessories in the areas
where you driv e. Always obey them. The use of these devices may be prohibited or restr icted in
0168
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
0168
Product
Approval
Number
certain areasfor example, handsfree use only may be required. Go to
www.motorola.com/
callsmart
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost any where, anytime, wherever
wireless service is availa ble and safe conditions allow. When driving a car, driving is your first
responsibility. If you choose to use your mobi le device while driving, remember the following tips:
Get to know your Motorola mobile device and its features such as speed dial, redial and
voice dial.
If available, these featur es help you to place your call without taking your at tention off the
road.
When available, use a handsfree device.
If possible, add an additional la yer of convenience to
your mobile device with one of the many Motorola Ori ginal handsfree accessories available t oday.
Position your mobile device within easy reach.
Be able to access your mobile device without
removing your eyes from the road. If you recei ve an incoming call at an inconvenient time, if possible,
let your voicemail answer it for you.
Let the person you are speaking with know you are driving; if necessary, suspend the call in
heavy traffic or hazardous weather conditions.
Rain, sleet, snow, ice, a nd even heavy traffic can
be hazardous.
Do not take notes or look up phone numbers while driving.
Jotting down a to do” list or going
through your address book takes attenti on away from your primary responsibilitydriving safel y.
Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or
before pulling into traffic.
If you must make a call while mov ing, dial only a few numbers, check t he
road and your mirrors , then continue.
Do not engage in stressful or emotional conversations that may be distracting.
Make people
you are talking with aware you are driving and s uspend conversations that can divert your attention
away from the road.
Use your mobile device to call for help.
Dial 911 or other local emergency number in the cas e of
fire, traffic accid ent, or medical emergencies (wherever wireless phone service i s available).
Use your mobile device to help others in emergencies.
If you see an auto accident, crime in
progress, or other serious emerge ncy where lives are in danger, call 911 or other local emergency
number (wherever wireless phone servic e is available), as you would want others to do for you.
Call roadside assistance or a special non-emergency wireless assistance number when
necessary.
If you see a broken-do wn vehicle posing no seri ous hazard, a broken traff ic signal, a minor
traffic accident where no one appears injured, or a vehicle you know to be sto len, call roadside
assistance or other special non- emergency wireless number (wherever wireless phone service is
available).
Privacy & Data Security
Privacy & Data Security
Motorola understands that p rivacy and data security are import ant to everyone. Because some featur es of
your mobile device may affect your priv acy or data security, please follow these recommendations to
enhance protection of your informat ion:
Monitor access
Keep your mobile device with you and do not leave it where others may have
unmonitored access. Use your device’s security and lock feat ures, where available.
Keep software up to date
If Motorola or a software/application v endor releases a patch or
software fix for your mobile devi ce that updates the device’s security, install it as soon as possible.
Secure Personal Information
Your mobile device can store personal information in vario us
locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all
personal information before you recycle, return, or give away your device. You can als o backup your
personal data to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobil e device, go to
www.moto ro-
la.com/support
Online accounts
Some mobile devices provide a Motorola onli ne account (such as MOTOBLUR). Go
to your account for information on how to manage the account, and how to use securi ty features such
as remote wipe and device location (where avai lable).
Applications and updates
Choose your apps and updates car efully, and install from trust ed
sources only. Some apps can impact your phone’s performance and/or have access to private
information including account details, call data, location details and networ k resources.
•Wireless
For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also,
when using your device as a hotspot (where avail able) use network security. These precautions will
help prevent unauthorized access to your device.
Location-based information
—Mobile devices enabled with location based technologies s uch as
GPS, AGPS or Wi-Fi, can transmit location-based in formation. See “Location Services” for more
details.
Other information your device may transmit
Your device may also transmit testing and other
diagnostic (includi ng location-based) informati on, and other non-personal inf ormation to Motorola or
other third-party servers. This information is used to help improve products and services offered by
Motorola.
If you have further qu estions regarding how the use of your mobi le device may impact your privacy or d ata
security, please contact Motorola at
privacy@motorola.com
, or contact your service provider.
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the foll owing:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as
this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatu res below -10°C (14°F) or above 60°C
(140°F). Don’t recharge your mobile device in temperatures below 0°C (32 °F) or above 45°C
(113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning
solutions.
shock and vibration
Don’t drop your mobile dev ice.
protection
To help protect your mobile device, always make sure that any batter y, connector and
compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets,
or batteries) wi th your household waste, or in a fire. These items should be disposed of in
accordance with the nat ional collection and recycl ing schemes operated by your loc al or
regional authority. Alter natively, you may return unwanted mobil e devices and electrical
accessories to any Motorola Approved Servi ce Center in your region. Details of Motorola
approved national recycl ing schemes, and further informati on on Motorola recycling activities can be found
at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collecti on
and recycling requirements. Pl ease contact your regional authorities for more detail s.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup batt ery on the printed circuit board that may
contain very small amounts of perchl orate. In such cases, California law requires the follo wing label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
(in English only) .
There is no special handling requi red by consumers.
Hearing Aid Compatibility with Mobile Phones
Some Motorola phones are measured for compatibili ty with hearing aids. If the box for your particular
model has Rated for Hearing Aids print ed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aid s and cochlear implants),
users may detect a buzzing, humming, or whining noi se. Some hearing devices are more immune than
others to this interferenc e noise, and phones also vary in the amount of interference they generat e.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing
device users in finding phones that may be compatible with their hearing devices. Not all phones have
been rated. Phones that are rated have the ra ting on their box or a label on the box. To maintain the
published Hearing Aid Compatibili ty (HAC) rating for this mobile phone, use only the origin al equipment
battery model.
This phone has been tested a nd rated for use with hearing aids for some of the wireless technologies t hat
it uses. However, there may be some newer wireless technologies used i n this phone that have not been
tested yet for use with hearing aids. It is important to try the different features of thi s phone thoroughly
and in different locations , using your hearing aid or cochlear implant, to determine if yo u hear any
interfering noise. Conta ct your service provider or Motorola for information on heari ng aid compatibility. If
you have questions about return or exchange pol icies, contact your service provider or phone retai ler.
The ratings are not guarantees. Results will vary depending on the users hearing device and hear ing loss.
If your hearing device happens to be vulne rable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with you r hearing device is the best way to eval uate it for your personal
needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate l ess interference to
hearing devices than phones that are not lab eled. M4 is the better/higher of the two ratings.
T-Ra ti ngs :
Phones rated T3 or T4 meet FCC requirements and are likely to be more usabl e with a hearing
devices telecoil (“T Switch” or Telephone Switch”) than unrated phones. T4 is the better/higher of the
two ratings. (Note that not all heari ng devices have telecoils in them.)
Hearing devices may al so be measured for immunity to this type of interference. Your hearing device
manufacturer or hearing health pr ofessional may help you find results for your hearing device. The more
immune your hearing aid is, the less li kely you are to experience interference noise from mobile phones.
Software Copyright
Software Copyright Notice
Motorola products may include copyrighted Motor ola and third-party software stored in semiconductor
memories or other media. Laws in the United States and other countries preserve for Motorola and third-
party software providers certain exclusive rights for copyr ighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in
Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant
either directly or by implic ation, estoppel, or otherwise, any license under the copy rights, patents, or
patent applications of Motorola or any third-part y software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the sale of a product.
Content Copyright
Content Copyright
The unauthorized copyin g of copyrighted materials i s contrary to the provisi ons of the Copyright Laws of
the United States and other countr ies. This device is intended solely for copying non-co pyrighted
materials, materials in whic h you own the copyright, or materials which you are authorized or legally
permitted to copy. If you are uncertain about your right to copy any material, please contact your legal
advisor.
Export Law Assurances
Export Law
This product is controlled under the ex port regulations of the United States of America and Canada. The
Governments of the United States of Ameri ca and Canada may restrict the exportation or r e-exportation of
this product to cert ain destinations. For fur ther information contact the U.S. Department of Commerce or
the Canadian Department of Foreign Affair s and International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
(in English only)
Product registration is an important step toward enjoying your new Motorola product. Regist ering permits
us to contact you for product or software updates and allows you to subscri be to updates on new products
or special promotions. Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your Motorola
product you will need t o provide a copy of your dat ed sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions o r need assistance, we're here to help.
Go to
www.motorola.com/repai r
(United States) or
www.motorola.com/suppor t
(Canada), where you
can select from a number of customer care options. You can also contact the Motorola Customer Support
Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired),
or 1-800-461-4575 (Canada) .
How to Obtain Service or Other Information
1
Please access and review the online Customer Support secti on of Motorola's consumer website
prior to requesting warranty serv ice.
2
If the Product is s till not functioning pr operly after making use of thi s resource, please contact t he
Warrantor listed at the Motor ola website or the contact i nformation for the correspondi ng location.
3
A representative of Motorola, or of a Motorol a Authorized Repair Center, will help determine
whether your Product requires servi ce. You may be required to download, or other wise obtain and
accept software updates fr om Motorola or a Motorola Authorize d Repair Center. You are responsible
for any applicable carrier serv ice fees incurred while obtaining the required downloads. Compl ying
with the warranty process, repair instructions and ac cepting such software updates is required in
order to receive addit ional warranty support.
4
If the software update does not fix the probl em, you will receive instructions on how to ship the
Product to a Motorola Aut horized Repair Center or ot her entity.
5
To obtain warranty service, as per mitted by applicable law, you are requir ed to include: (a) a copy of
your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the
problem; (c) the name of your service provider, if applicabl e; (d) your address and telephone number.
In the event the Product is not covered by the Motorola L imited Warranty, Motorola will inf orm the
consumer of the availability, price and other con ditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online Customer Support
section of Motorola's consumer website at www.motorola.com.
Motorola Mobility Inc. Limited Global Warranty
Mobile Phones
Warran t y
Note: This Li mited Warranty is not appl icable in Quebec, Cana da.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS
IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE
BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND
REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidi aries' warranty obligations are limited to the t erms and conditions set
forth herein. Subject to the exclusions contained below, Motorola Mobility In c or its subsidiaries
("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone
("Product") against defects in materials and workmanship, under normal consumer use, for a perio d of ONE
(1) YEAR from the date of ret ail purchase by the original end-u ser purchaser, or the period of time requir ed
by the laws of the country where the Product is purchased, whichever is longer ("Warranty Period").
Repairs made under this L imited Warranty are covered for the balance of the original Warranty P eriod, or
90 days from the date of service, whichever is lo nger. Any upgrade to the original pro duct will be covered
only for the duration of the original Warranty Period.
This Limited Warranty is only avai lable in the country where the Product was purchased. Motorola may
provide service outside the country of purchase, to the extent that it is possible and under the te rms and
conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for Motorola as
identified by the "Motorola" trademar k, trade name, or logo legally affixed to them; b) purchased by
consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this
written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a val id warranty claim is received within the appl icable Warranty
Period, Motorola, at it s sole option, unless ot herwise required by applicabl e law, will either (1) repair, at no
charge, the defect or damage using new, used or reconditioned/re furbished functionally equivalent
replacement parts; or (2) exchange the Product with a r eplacement Product that is new or which has been
reconditioned/refurbis hed or otherwise remanufactured f rom new or used parts and is functionally
equivalent to the or iginal Product; or (3) ref und the purchase price of any Products covered by the terms
and conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall
become the property of Motorola, and may not be returned. When a replacement or refund is given, the
Product for which the replacement or refun d is provided must be returned to Motorola and shall become
the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries or protectiv e coatings designed to diminish over time unless
failure has occurred due to a defect in material s or workmanship. As with all b atteries, the maximum
capacity of the battery will decreas e with time and use; this is not a defect. Only defective batteri es and
batteries that leak are covered by this warranty.
(b)
Cosmetic damage
, including but not limited to scratches, dents, cracks or other cosmetic damage.
(c)
Damage caused by use with non-Motoro la products.
Defects or damage that result from the use
of non-Motorola branded o r certified Products, accessories or other peripheral equipment, including
without limitation housings, parts, or software, are excluded from coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other
external causes
; including but not limited to: ( i) improper usage or operation (e.g. operating the Product
outside their permitt ed or intended uses as define d by Motorola, including but no t limited to as set fort h by
Motorola in the Products' User Manual, Quick Start Guide, Online Tutorials, and other documentation),
improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. br oken/
bent/missing clips/fastener s/connectors); impact damage (e.g. dropping the Produc t) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar
substances (except for Products sold as resistant to such substances, but only to the extent the damage
was not caused by incorrectly securing th e phone's protective elements or subjecting the Product to
conditions beyond its stated speci fications or limits); (iii) use of the Products for commercial rental
purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to
flood, fire, earthquake, to rnado or other acts of God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
Defects or damage resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to
tampering with or altering the softwar e, by someone other than Motorola, or its authorized service
centers, are excluded from coverage. Notwi thstanding the foregoing, any Product which has had its
bootloader unlocked, or whose operating system has been altered, including any failed att empts to unlock
the bootloader or alte r such operating system, is not c overed by this warranty, regardless of whether such
modifications are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written permission of
Motorola.
Products that have been altered in any manner so as to prevent Motorola from determining
whether such Products are covered under the terms of this Limited Warranty are excluded fr om coverage.
The forgoing shall i nclude but not be limited to (i) serial numbers, date tags or other manufacturer codi ng
that has been removed, a ltered or obliterated; (i i) mismatched or duplicated ser ial numbers; or (iii) broken
seals or other evidenc e of tampering. Do not open the Product or attempt to repai r the Product yourself;
such conduct may cause damage that is not covered by thi s warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, d amages, or the fa ilure of the Pro duct due to any communication service or networ k
you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software, applications, and all
other software of any kind.
Software distributed by Motorola is provided "AS-IS" and "AS AVAIL ABLE, "
"WITH ALL FAULTS" and without a warranty of any kind. The Limited Warranty does not apply to any non-
Motorola product or any software, even i f packaged or sold with the Motorola hardware, unle ss otherwise
required by applicable local law.
(j)
Products that have been refurbished, reconditioned, or remanufactured
, except for Products
repaired or replaced pursuant to the terms of thi s Limited Warranty.
If damage is outside t he scope of warranty coverage, repair services may be availab le, but all costs
associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES
SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES,
WHETHER ORAL OR WRITTEN, STATUTORY, EX PRESS OR IMPLIED. NO ORAL OR WRITTEN
REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, R ESELLER OR DISTRIBUTOR OF THE
PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL
WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE
TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND
ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AN D ALL
WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED
WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY L AW, ALL
SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED
WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE
CONSUMER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT THAT THE
OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL
MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE
APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK
TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR
THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGE NCE), FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA,
SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS
STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE
PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN
IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES
CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE OR JURISDICTION.
DATA BACKUP:
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, INCLUDING BUT
NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE
ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID
LOSING SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK
UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL,
PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL
BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTE RS ARE
NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AN
D
PR
OGR
AMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A
REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN
ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT
THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE.
THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK
WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA
AND ITS AUTHORIZED SERVICE CENTE RS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO
USE, SUC
H INFORMATION, DATA, SOFTWAR
E OR OTHER APPLICATIONS.
WARNING AGAINST UNLOCKI NG THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE:
MOTOROLA STRONGLY RECOMMENDS AGAINST ALTERING A
PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A
DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED
BY MOTOROLA AND ITS PARTN ERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR
PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO
MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING
THEREFROM WILL BE COVERED BY THIS WARRANTY.
IMPORTANT FCC INFORMATION:
YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE
PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS
BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS,
INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-
CYCLE, TRAN SMISS ION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE
PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO
ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.moto rola.co m
Note:
Do not ship your produ ct to the above address. If you need to return your produc t for repairs,
replacement, or warranty service, please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for heari ng impaired)
1-800-461-4575 (Canada)
Certain features, ser vices and applications are ne twork dependent and may not be avai lable in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionali ty, and other product specifications, as well as the information co ntained in this
guide, are based upon the latest availabl e information and believed to be accurate at the time of printing.
Motorola reserves the r ight to change or modify any i nformation or specificati ons without notice or
obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or re gistered trademarks of Motorola Trademark
Holdings, LLC. All other product or service names are the property of their respective owners.
© 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibili ty for changes/modification to the transceiver.
Product ID: Motorola EX431G
Manual Number: 68016754001-A
12 APRIL 2012

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Motorola EX431G Specifications

General IconGeneral
BrandMotorola
ModelEX431G
CategoryCell Phone
LanguageEnglish

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