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Motorola Moto e6 User Manual

Motorola Moto e6
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User Guide

Table of Contents

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Motorola Moto e6 Specifications

General IconGeneral
Display Size5.5 inches
Display TypeIPS LCD
Resolution720 x 1440 pixels
CPUOcta-core 1.4 GHz Cortex-A53
GPUAdreno 505
RAM2 GB
Internal Storage16 GB
Rear Camera13 MP, f/2.0
Front Camera5 MP, f/2.0
Battery Capacity3000 mAh
Operating SystemAndroid 9.0 (Pie)
Weight159 g (5.61 oz)
Dimensions149.7 x 72.3 x 8.6 mm (5.89 x 2.85 x 0.34 in)
ChipsetQualcomm Snapdragon 435

Summary

Set up phone

Hardware diagram

Explains the physical components of the phone with numbered labels.

Insert and remove SIM and SD cards

Guides on how to open the phone cover and insert SIM/SD cards.

Set up email

Guides on setting up personal and corporate email accounts.

Accessibility settings

Visual assistance

Adjusting screen colours for color blindness and using magnification gestures.

Learn the basics

About your home screen

Explains the parts of the home screen and navigation between pages.

Frequently used tools

Use voice commands

How to train and use voice commands for phone operations and assistance.

Work with text

Personalise your phone

Personalise your phone : Lock screen

Personalise your phone : Sounds

Avoid interruptions with Do not disturb

Enabling and configuring Do Not Disturb mode to silence calls and notifications.

Apps : Manage your apps

Install or update apps

Guides on downloading apps from Play Store and other sources, and updating them.

Manage or delete apps

Organizing apps into folders and controlling app permissions.

Use Safe mode

Starting the phone in Safe mode to troubleshoot issues caused by third-party apps.

Apps : Search and web browser

Search the web

Using the search widget and Google Assistant to find information online.

Apps : Text messaging

About text and multimedia messages

Explains SMS and MMS messaging, including group messaging features.

Read, send, manage text messages

Steps for reading, replying to, sending, and searching text messages.

Apps : Email

Read email

Instructions for opening, viewing, and managing emails received on the phone.

Apps : Calendar app

Apps : Clock app

Set alarms

Setting alarms by touch or voice, and managing alarm settings.

Apps : Moto app

Apps : Photos app

Calls, contacts, voicemail : Phone calls

Answer calls

Guides on answering incoming voice and video calls, and managing calls during a conversation.

Make calls

Instructions for dialing numbers directly, by voice, or from contacts.

Block calls and SMS

Preventing unwanted calls and texts from specific numbers.

Block a number

Step-by-step guide to blocking individual numbers from calls and texts.

Identify and block spam callers automatically

Enabling features to automatically identify and block suspected spam calls.

Calls, contacts, voicemail : Contacts

Add contacts

Adding contacts automatically via accounts or manually using the Contacts app.

Calls, contacts, voicemail : Voicemail

Music

Storage

About storage options

Explains internal storage, SD card storage, and cloud storage benefits.

Manage SD card

Moving files and apps to and from the SD card for storage management.

Network and Internet

Connect with Wi-Fi

Steps to search for and connect to available Wi-Fi networks, including secure ones.

Control data usage

Managing mobile data by turning it on/off and setting data usage limits or warnings.

Share your internet connection

Using the phone as a Wi-Fi hotspot or via USB/Bluetooth tethering.

Connected devices

Connect with Bluetoothâ„¢

Turning Bluetooth on/off and pairing with Bluetooth accessories or devices.

Transfer files between phone and computer (USB)

Connecting the phone to a computer via USB to transfer files.

Other settings : Apps & notifications

Change app settings

Setting default apps for actions and adjusting app permissions.

Other settings : Display

Other settings : Security & location

About security

Overview of security options including screen locks and additional measures.

Protect against harmful apps

Using Play Protect to scan and secure the phone from malicious applications.

Set screen lock

Setting up pattern, PIN, or password to secure the phone's screen.

Quickly tighten lock screen security

Enhancing lock screen security with features like Lockdown mode for temporary protection.

Lock SIM card

Setting up a SIM card lock using a PIN to prevent unauthorized use if stolen.

Other settings : Accounts

Add or remove accounts

Managing Google and non-Google accounts, including adding and removing them.

Other settings : System

Fix a problem : Hardware issues

Phone is slow or unstable

Troubleshooting steps for general phone slowness or instability issues.

Phone won't turn on

Troubleshooting steps for issues where the phone does not power on or stays blank.

Phone restarts or crashes

Diagnosing and resolving random reboots, restarts, or application crashes.

Screen is frozen or won't respond

Steps to fix a frozen, unresponsive, or blank phone screen.

Fix a problem : Call and SIM issues

Problems making/receiving calls

Troubleshooting steps for issues with call signals and SIM card recognition.

People can't hear me on calls

Troubleshooting steps when others cannot hear you during calls, checking microphone and settings.

Poor sound quality on calls

Diagnosing and fixing poor sound quality during calls, including headset and earpiece issues.

Fix a problem : Battery issues

Charging problems

Troubleshooting steps for slow charging or failure to charge the phone.

Battery drains too fast

Identifying causes and solutions for rapid battery drain.

Fix a problem : Bluetooth, Wi-Fi, USB issues

Bluetooth problems

Troubleshooting issues with Bluetooth pairing, connection, and audio playback.

Wi-Fi problems

Resolving issues with connecting to Wi-Fi networks, connection drops, and hotspot problems.

Fix a problem : Account and sign-in issues

Forgot the unlock code

Steps to take if the PIN, pattern, or password for unlocking the screen is forgotten.

Can't sign in to Google

Troubleshooting account issues when unable to sign in to Google services.

Fix a problem : App issues

App or widget problems

Troubleshooting apps that are missing, crashing, or not working correctly.

Problems with Play Store

Guidance for troubleshooting issues encountered with the Google Play Store.

Can't send or receive messages

Resolving issues with sending or receiving text messages, including iMessaging.

Camera problems

Addressing issues like blurry photos and camera errors.

Fix a problem : Maintenance procedures

Update Android software

Instructions for checking and installing Android software updates for best performance.

Reset Wi-Fi, mobile data and Bluetooth

Resetting network settings to resolve connectivity problems.

Reset phone

Steps for performing a factory data reset to restore the phone to its original state.

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