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Motorola Moto E20 User Manual

Motorola Moto E20
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User Guide

Table of Contents

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Motorola Moto E20 Specifications

General IconGeneral
Color nameGraphite Gray
Form factorBar
Product colorGray
Housing materialPlastic
International Protection (IP) codeIP52
Pixel density269 ppi
Display diagonal6.5 \
Display resolution1600 x 720 pixels
Native aspect ratio20:9
Processor cores8
Processor modelT606
Processor familyUnisoc
Processor frequency1.6 GHz
RAM capacity2 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size1000 GB
Internal storage capacity32 GB
Flash typeLED
Rear camera typeDual camera
Front camera typeSingle camera
Maximum frame rate30 fps
Video recording modes720p, 1080p
Rear camera pixel size1.12 µm
Rear camera aperture number2.2
Resolution at capture speed1280x720@30fps, 1920x1080@30fps
Second rear camera pixel size1.75 µm
Video capture resolution (max)1920 x 1080 pixels
Rear camera resolution (numeric)13 MP
Depth camera resolution (numeric)2 MP
Front camera resolution (numeric)5 MP
Second rear camera aperture number2.4
4G standardLTE
3G standards-
SIM card typeNanoSIM
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version5.0
SIM card capabilityHybrid Dual SIM
Mobile network generation4G
Subscription typeNo subscription
USB version2.0
USB connector typeUSB Type-C
Headphone connectivity3.5 mm
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Graphics cardMali-G57
SpeakersMono
PlatformAndroid
Virtual assistantGoogle Assistant
App distribution platformGoogle Play
Operating system installedAndroid 11
Talk time (3G)- h
Battery capacity4000 mAh
Removable batteryNo
Harmonized System (HS) code85171300
Weight and Dimensions IconWeight and Dimensions
Depth8.5 mm
Width75.5 mm
Height164.8 mm
Weight184 g

Summary

Set up phone

About your hardware

Learn about your phone's physical components and their functions.

Care for your phone

Instructions on how to clean and maintain your phone's exterior.

Insert and remove SIM and SD cards

Guide to inserting and removing SIM and SD cards.

Copy data from old phone

Steps to transfer data from an old iPhone to your new phone.

Set up voicemail

How to set up a personalized greeting for your voicemail.

Set up personal email

Configuring personal email accounts like Gmail on your phone.

Set up corporate email

Setting up work email accounts, like Exchange or Office 365.

Prepare for emergencies

Entering emergency contact and medical information accessible from the lock screen.

Make it yours

Customizing wallpaper, apps, screen settings, ringtones, and Do Not Disturb.

Learn the basics

About your home screen

Understanding the layout and elements of your phone's home screen.

About your lock screen

Interacting with and customizing your phone's lock screen.

If this is your first smartphone

Basic concepts for navigating and using your first smartphone.

Manage cellular data

Understanding and controlling your phone's cellular data usage.

Get around on your phone

Learn gestures

Using touch, drag, swipe, and pinch gestures to navigate and manipulate items.

Use gesture navigation

Using swipe and drag gestures for navigation.

Use 3-button navigation

Using on-screen buttons for navigation.

Use quick settings

Accessing frequently used settings like Wi-Fi and Bluetooth.

Turn screen off and on

Manually turning the screen on and off using the Power button.

Adjust volumes

Adjusting call, media, and notification volumes using the volume buttons.

Frequently used tools

Turn flashlight on and off

Turning the flashlight on and off using quick settings or gestures.

Control phone with your voice

Using Google Assistant for voice commands and questions.

Get directions to a location

Using voice commands for navigation and finding locations.

Set or delete alarms

Setting, adjusting, and deleting alarms using the Clock app.

Manage time spent on your phone

Understanding and limiting daily app usage with Digital Wellbeing.

Work with text

Use onscreen keyboard

Opening, closing, resizing, and typing with the onscreen keyboard.

Use glide typing

Typing by sliding your finger across keyboard letters.

Cut, copy, paste text

Selecting and copying text from web pages and messages.

Use voice typing

Typing text using your voice instead of the keyboard.

Fill in forms automatically

Saving and using personal information to fill forms automatically.

Personalize your phone : Home screen

Change wallpaper

Setting custom images as home and lock screen backgrounds.

Customize your Favorites tray

Changing the app shortcuts in the Favorites tray for quick access.

Add shortcuts or folders

Adding app shortcuts and organizing them into folders on the home screen.

Remake your home screen with launchers

Changing the phone's look and feel by installing new launcher apps.

Personalize your phone : Lock screen

Use a screen saver

Setting up and customizing screen savers for idle phone display.

Set lock screen preferences

Controlling notification visibility and adding messages to the lock screen.

Personalize your phone : Sounds

Set ringtones

Changing default call ringtones and setting unique ringtones for contacts.

Avoid interruptions with Do Not Disturb

Silencing sounds and notifications to avoid interruptions.

Choose what can interrupt

Selecting which calls and app notifications can interrupt Do Not Disturb.

Apps

About your apps

Overview of preloaded apps and how to open them.

Install or update apps

Downloading new apps from the Play Store and managing updates.

Manage or delete apps

Uninstalling apps, clearing cache/data, and using safe mode.

Search and browse

Searching the web, apps, settings, and nearby places.

Text messaging

Read, send, manage text messages

Reading, replying, and sending text messages.

Control notifications for text messages

Managing text message notifications and quick replies.

Email

Read, send, manage emails

Reading, sending, and organizing emails using the Gmail app.

View email attachments

Saving email attachments to the phone or Google Drive.

Control email notifications

Managing email notification settings.

Calendar app

Find calendar events

Accessing upcoming event details from notifications.

Create and manage events

Creating new events with personalized suggestions and reminders.

Control notifications for calendar events

Managing calendar event notification settings.

Clock app

Set alarms

Setting alarms by touch or voice command.

Use timer or stopwatch

Using timers and the stopwatch function.

Set date and time

Automatically or manually setting the phone's date and time.

Phone calls

Answer calls

Methods for answering incoming voice and video calls.

Make calls

Steps for making a phone call using the dialer.

During a call

Adjusting volume, switching audio devices, and muting the microphone.

Make video calls

Making secure video calls using the Duo app.

Block calls and texts

Blocking specific phone numbers from contacting you.

Turn call waiting on and off

Enabling and disabling call waiting functionality.

View and delete call history

Viewing and managing the phone's call history.

Make emergency call from locked phone

Dialing emergency numbers without unlocking the phone.

Contacts

Add contacts

Adding contacts manually or automatically via accounts.

Edit or delete contacts

Changing contact details like name, photo, and ringtone.

Share contacts

Sharing contacts via name card files or text message attachments.

Voicemail

Use voicemail

Listening to and managing voicemail messages.

Send all calls from contact to voicemail

Routing all calls from a specific contact directly to voicemail.

Photos and videos

Take photos

Opening the camera and taking photos.

Take screenshots

Capturing screenshots of the phone's screen.

Record videos

Switching the camera to video mode and recording videos.

Record your screen

Recording the phone's screen activity.

Adjust photography settings

Optimizing camera settings like timer, flash, and HDR for better photos.

Find photos and videos

Locating photos and videos taken, saved from messages, or from other apps.

Share photos and videos

Sharing photos and videos wirelessly or via USB.

Upload photos and videos

Backing up photos and videos to the cloud using Google Photos.

Music

Listen to radio

Listening to FM stations using the FM Radio app.

Listen to music

Streaming or downloading songs for offline listening.

Transfer music files

Moving purchased music files between devices.

Battery

Charge phone

Connecting the phone to a charger and understanding charging indicators.

Extend battery life

Choosing settings that use less battery and conserving power.

See what’s using your battery

Identifying apps and features consuming battery power.

Use battery saving modes

Using Battery Saver mode for low battery situations.

Show battery percentage in status bar

Displaying the battery percentage in the status bar.

Storage

About storage options

Understanding internal storage, SD card storage, and cloud storage.

Manage phone storage

Freeing up space by scanning or manually managing phone storage.

Manage SD card

Moving media and apps to the SD card.

Format SD card

Choosing between portable and internal storage formats for the SD card.

Find downloaded files

Locating and managing files downloaded from the internet.

Recover recently deleted files

Attempting to recover deleted photos, videos, or texts.

Upload music to cloud

Storing music library in the cloud for access on any device.

Network and internet

Connect to Wi-Fi networks

Turning on Wi-Fi, searching for networks, and connecting.

Use Airplane mode

Turning off all wireless connections for flights.

Control data usage

Toggling mobile data and setting data warnings/limits.

Share your internet connection

Using the phone as a Wi-Fi hotspot or for USB/Bluetooth tethering.

USB tethering

Connecting a device to the internet using the phone's cellular data via USB.

Bluetooth tethering

Connecting a device to the internet using the phone's cellular data via Bluetooth.

Connect to VPNs

Setting up a VPN connection for secure network access.

Connected devices

Connect with Bluetooth

Turning Bluetooth on/off and pairing with Bluetooth devices.

Connect with Wi-Fi Direct

Connecting to Wi-Fi Direct devices without a router.

Cast screen or media to TV

Mirroring the phone's screen and media to a TV using Chromecast.

Share files and links with nearby Android phones

Sharing content easily and securely with nearby Android phones.

Transfer files between phone and computer (USB)

Connecting the phone to a computer via USB for file transfer.

Print from your phone

Connecting to a printer and printing items from the phone.

Other settings : Apps & notifications

Change app settings

Setting default apps and adjusting app permissions.

Choose how apps notify you

Controlling app notification behavior, sounds, and priority.

Change notification volume

Adjusting the volume level for all notifications.

Change notification sound

Setting default or app-specific notification sounds.

Control lock screen notifications

Managing notification visibility and privacy on the lock screen.

Other settings : Display

Adjust screen brightness

Adjusting screen brightness manually and using Adaptive Brightness.

Use Dark theme

Switching the display to a dark background for eye and battery comfort.

Adjust screen colors at night

Filtering blue light for warmer screen colors at night.

Change screen timeout

Setting the inactivity time before the screen turns off.

Stop automatic rotation

Preventing screen rotation or manually rotating apps.

Choose color mode

Adjusting screen color intensity for realistic or enhanced looks.

Change font and display size

Adjusting text and icon sizes for screen comfort.

Other settings : Security

Screen lock options

Choosing a screen lock type: pattern, PIN, password, or none.

Fingerprint sensor

Using the fingerprint sensor for unlocking and authentication.

Add and remove fingerprints

Registering and managing fingerprints for phone unlock and authentication.

Pin an app screen

Enabling screen pinning to keep an app in view.

Fix a problem : Hardware issues

Phone is slow or unstable

Troubleshooting steps for slow performance or instability.

Phone feels warm or hot

Understanding normal phone warming and overheating.

Phone won't turn on

Troubleshooting steps for a phone that won't power on.

Phone restarts or crashes

Troubleshooting random phone reboots, restarts, or shutdowns.

Screen is frozen or won't respond

Troubleshooting steps for a frozen or unresponsive phone screen.

Screen displays wrong colors

Troubleshooting display issues like grayscale or reversed colors.

SD card problems

Troubleshooting issues related to SD card recognition and functionality.

Fix a problem : Call and SIM issues

Problems making/receiving calls

Troubleshooting issues with making or receiving calls.

Have signal, but can’t make calls

Troubleshooting inability to make calls despite having signal.

Phone doesn’t ring or ring loud enough

Resolving issues with incoming calls not ringing or being too quiet.

Calls are dropping

Resolving issues with dropped calls due to signal or proximity sensor.

People can’t hear me on calls

Troubleshooting microphone issues during calls.

Poor sound quality on calls

Troubleshooting poor sound quality with wired headsets or earpiece.

Fix a problem : Battery issues

Charging problems

Troubleshooting steps for phone not charging or charging slowly.

Battery drains too fast

Troubleshooting steps for accelerated battery drain.

Fix a problem : Bluetooth, Wi-Fi, USB issues

Bluetooth problems

Troubleshooting issues with Bluetooth turning on automatically or pairing.

Wi-Fi problems

Troubleshooting steps for connecting to Wi-Fi networks.

Hotspot problems

Troubleshooting issues connecting devices to the phone's Wi-Fi hotspot.

Can't transfer files or connect to computer

Troubleshooting USB connection problems for file transfer.

Fix a problem : Account and sign-in issues

Forgot unlock code

Steps to recover or reset the phone's unlock PIN, pattern, or password.

Can't sign in to Google

Troubleshooting Google account sign-in issues.

Account sync issues

Troubleshooting problems with account data syncing.

Fix a problem : App issues

App problems

Troubleshooting apps that crash, won't open, or aren't working.

Camera problems

Troubleshooting blurry photos by cleaning the lens or adjusting resolution.

Messaging problems

Troubleshooting issues with sending or receiving messages.

Fix a problem : Maintenance procedures

Update Android software

Keeping the phone updated with the latest Android software.

Reset Wi-Fi, cellular data, and Bluetooth

Resetting network settings to resolve connection problems.

Reset phone

Erasing all data and resetting the phone to factory settings.

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