Protect your phone
1 Make sure you have the PIN your carrier provided with the SIM card. If
you don’t have it, contact your carrier.
2 Tap the switch next to Lock SIM card, then enter your carrier-provided
PIN and follow the prompts to set up a SIM card lock.
3 Tap Change SIM PIN and then follow the prompts to change the
default SIM PIN.
Caution: If you enter an incorrect PIN multiple times, your SIM card will be
disabled. To enable your SIM card again, contact your carrier for a PIN
Unlock Key (PUK).
Can’t unlock?
If you forget your pattern, PIN, or password, you can enter your Google
account email and password on another device to unlock the phone.
If you don’t have a Google account on your phone, contact your service
provider to have your phone factory reset.
Warning: A factory reset will delete all data on your phone.
Secure folder
Add apps and files to your secure folder to keep your sensitive data safe.
Find it: Swipe up from the home screen and tap Settings > Security &
privacy > More security settings > Secure folder
Or, you can also open your secure folder from Moto Secure. Swipe up
from the home screen and tap Moto Secure > Secure folder. For
more, see Moto Secure.
Network protection
Protect your phone from unsecure networks.
Find it: Swipe up from the home screen and tap Settings > Security &
privacy > Network protection
Or, you can also open network protection from Moto Secure. Swipe up
from the home screen and tap Moto Secure > Network protection.
For more, see Moto Secure.
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