Problems? 15
My headset will not pair with my phone.
 
If the status light is not steadily lit in blue when 
your phone is searching for your headset, press 
and hold the Call button until your hear tones (or a 
voice prompt for Spanish and Mandarin versions), 
then turn the headset off and on, and the status 
light turns steady blue (see “Pair & connect” on 
page 7).
My headset connected before, but now it's not 
working.
Make sure the status light on your headset is 
steadily lit in blue when your phone is searching 
for devices. Press and hold the Call button until 
your hear tones (or a voice prompt for Spanish and 
Mandarin versions), then turn the headset off and 
on, and the status light turns steady blue (see 
“Pair & connect” on page 7).