Motorola Moto G7 Power - Fix a problem; Copy data from old phone

4. Push the tray back into the phone.
Note: If you need to activate a SIM, contact your carrier.
Fix a problem
Select a problem to see troubleshooting steps.
SIM card
SIM not recognized
Can’t make calls
Can't answer calls
SD card
Phone doesn't recognize card
Copy data from old phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google
account:
•
Photos will back up to Photos.
•
Contacts will back up to Contacts.
•
Calendar will back up to Calendar.
1. Charge both phones and connect them to a Wi-Fi network.
2. To ensure you don’t miss any messages or calls:
a.
Turn off iMessage. (Settings > Messages > off. Or, if your SIM has been removed, deregister
your phone.)
b.
Turn off FaceTime. (Settings > FaceTime > off.)
3. Download the Google Drive app on your iPhone.
Set up phone
4