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Motorola Moto G8 POWER User Manual

Motorola Moto G8 POWER
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User Guide

Table of Contents

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Motorola Moto G8 POWER Specifications

General IconGeneral
Screen shapeFlat
Pixel density399 ppi
Display diagonal6.4 \
Display resolution2300 x 1080 pixels
Native aspect ratio19:9
Form factorBar
Product colorBlack
Video call-
Fingerprint readerYes
Processor cores8
Processor familyQualcomm Snapdragon
Processor frequency- GHz
RAM capacity4 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size512 GB
Internal storage capacity64 GB
Speakersstereo
Optical zoom2 x
Rear camera typeQuad camera
Front camera typeSingle camera
Rear camera pixel size1.12 µm
Front camera pixel size1 µm
Rear camera aperture number1.7
Second rear camera pixel size1.75 µm
Video capture resolution (max)- pixels
Rear camera resolution (numeric)16 MP
Second rear camera aperture number2.2
Third rear camera resolution (numeric)8 MP
Second rear camera resolution (numeric)2 MP
PlatformAndroid
App distribution platformGoogle Play
Operating system installedAndroid 10.0
Talk time (3G)- h
Battery capacity5000 mAh
4G standardLTE
3G standardsUMTS
SIM card typeNanoSIM
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version5.0
SIM card capabilityHybrid Dual SIM
Mobile network generation4G
Near Field Communication (NFC)No
USB connector typeUSB Type-C
Headphone connectivity2.5 mm
Weight and Dimensions IconWeight and Dimensions
Depth9.63 mm
Width75.84 mm
Height155.95 mm
Weight197 g

Summary

User Guide

Set up phone

About your hardware

Provides a diagram and labels for the phone's physical components like cameras, buttons, and sensors.

Care for your phone

Offers instructions on cleaning and disinfecting the phone to maintain its condition and appearance.

Prevent water damage

Details precautions to avoid water and splash damage, emphasizing the phone's resistance limits.

Insert or remove SIM and SD cards

Guides on how to insert and remove SIM and SD cards, including hardware diagrams.

Insert or replace cards

Step-by-step instructions for inserting and removing SIM and SD cards using the provided tool.

Copy data from old phone

Instructions for transferring data from an iPhone or an Android phone to the new device.

Import contacts from SIM

Explains how to import contacts saved on a SIM card into your Google account.

Manage dual SIMs

Set up SIM profile

Guides on configuring SIM card usage for calls, data, and SMS based on user needs.

Set up voicemail

Set voicemail password

Instructs users to contact their carrier for help with voicemail password issues.

Set mailbox greeting

Guides on setting up a personal greeting for the voicemail system.

Set up email

Set up personal email

Instructions for adding Gmail and other IMAP/POP email accounts to the phone.

Set up corporate email

Details on configuring email accounts for Microsoft Exchange and Office 365.

Prepare for emergencies

Set up emergency information

How to add medical and emergency contact details visible from the lock screen.

Add message to lock screen

Allows adding a custom message to the lock screen for anyone who finds the phone.

Send your location to emergency services

Explains how the phone can share location with emergency responders.

Make it yours

Protect your phone

Steps to set up screen lock, fingerprint security, and Find My Device for phone protection.

Learn the basics

About your home screen

Explains the elements and navigation of the phone's home screen, including status bar and app tray.

About your lock screen

Describes the lock screen appearance and available actions like making emergency calls or checking notifications.

If this is your first smartphone

Learn the basics

Introduces basic phone navigation concepts like gestures and icons, and common tasks.

Manage cellular data

Explains how to understand and control cellular data usage and connect to Wi-Fi networks.

If you had an iPhone

Welcome to Android!

Highlights differences between iPhone and Android, including assistants, app stores, and cloud services.

About your Google account

Benefits of your account

Details how a Google account synchronizes data, provides cloud storage, and secures information.

Status bar icons

About status icons

Explains the icons in the status bar that indicate phone status, battery, and network connections.

Phone terms you should know

Airplane mode

Describes the mode that disables wireless functions for airplane travel.

Learn gestures

Basic Gestures

Explains basic screen gestures like tap, touch & hold, drag, swipe, and pinch for interaction.

Move between apps and screens

Gesture navigation

How to navigate apps and screens using swipe gestures.

Use quick settings

Open quick settings

How to access quick settings by swiping down from the top of the screen.

Customize quick settings

Instructions on rearranging, adding, or removing quick settings tiles for personalized access.

Turn screen off and on

Why your screen turns off automatically

Explains automatic screen turn-off for battery saving and preventing accidental touches.

Take screenshots

Take a screenshot

Provides multiple methods for capturing screenshots, including scrolling capture.

Turn flashlight on and off

Use quick settings or gestures

How to toggle the flashlight using quick settings or a chop gesture.

Control phone with your voice

Speak a command

Instructions on using Google Assistant for voice commands like making calls or setting alarms.

Get directions to a location

Use voice commands for directions

How to use voice commands like "OK, Google" to get navigation assistance.

Use Time and Weather widget

Add widget to home screen

Steps to add the Time and Weather widget to the home screen for quick access.

Manage how you spend time on your phone

Set up Digital Wellbeing

Introduces Digital Wellbeing for tracking and managing phone usage habits.

Pause distracting apps to focus

Explains how to use Focus mode to pause distracting apps and reduce interruptions.

Use parental controls

Guides on setting up controls for a child's device access, location, and usage.

Use onscreen keyboard

Open, close, rotate keyboard

Instructions on opening, closing, and resizing the virtual keyboard for better typing.

Get suggestions

How to use typing suggestions to improve speed and accuracy.

Cut, copy, paste text

You can select and copy text

Steps for selecting, cutting, copying, and pasting text from web pages and messages.

Use voice typing

Say what you want to type

How to use voice typing for text input, including punctuation and corrections.

Fill in forms automatically

Don’t retype your personal information

How to set up and use Google's Autofill service to quickly fill forms with saved information.

Change wallpaper

Set the wallpaper

Guides on setting single, dynamic, or daily wallpapers from various sources.

Customize your Favorites tray

Change the app shortcuts

Instructions for customizing the app shortcuts in the Favorites tray at the bottom of the home screen.

Use widgets, shortcuts, or folders

Add widgets

How to add widgets to the home screen for quick access to app information.

Add folders

Steps for creating and managing folders to organize app shortcuts on the home screen.

Arrange apps and control icon's look

Add/remove app suggestions

How to enable or disable AI-powered app suggestions on the home screen and app tray.

Allow or prevent home screen rotation

In quick settings

How to control home screen rotation behavior, separate from app auto-rotation.

Remove Google feed

When you swipe to the farthest-left home screen

Instructions on how to remove the Google news feed from the leftmost home screen.

Remake your home screen with launchers

About launchers

Explains what launchers are and how they affect the home screen's look and feel.

Use a screen saver

Set up screen saver

Guides on configuring the screen saver to display photos or act as a desk clock.

Open, close, switch apps

Open and close apps

Basic instructions for opening, closing, and managing running applications on the phone.

View two apps on screen

Use split screen view

How to use the split screen feature to view and interact with two apps simultaneously.

View notifications

Find your notifications

Explains where to find notifications, including on the lock screen and status bar.

About preloaded apps

Apps that came with your phone

Lists preloaded apps and provides brief descriptions of their functions.

About the Moto app

Turn gestures on/off

How to enable and customize quick gestures for everyday tasks like screenshots or flashlight.

Install or update apps

Get apps from Google Play Store

Step-by-step guide to downloading and installing apps from the Google Play Store.

Update Play Store apps automatically

Explains how to manage automatic app updates to ensure the phone has the latest features.

Manage app permissions

What are permissions?

Defines app permissions and explains what they allow apps to access on the phone.

Delete or disable apps

Disable apps provided with phone

How to disable unwanted preloaded apps to hide them and free up resources.

Find problem apps with safe mode

Restart in safe mode

Instructions on how to start the phone in safe mode to identify problematic downloaded apps.

Protect against harmful apps

Scan phone for harmful apps

Explains how Play Protect scans apps for malware and warns about potentially harmful ones.

Search the web

Search from anywhere

How to use Google Assistant for web searches without leaving the current app.

Search your phone

Find an app

Steps to locate and open apps installed on the phone or search for more in the Play Store.

Browse websites

Visit and bookmark websites

How to navigate and bookmark websites using the Chrome app.

About text and multimedia messages

Text messages - SMS

Explains SMS messaging, character limits, and sending to multiple people.

Read, send, manage messages

Read and reply to a message

How to read, reply to, forward, and manage text messages, including attachments.

Add or save attachments

Steps for adding attachments to messages and saving received attachments.

Manage, delete messages

Keep track of important messages

How to pin conversations, star messages, and find starred messages for easy access.

Control notifications for text messages

If you use the Messages app

How to configure message notifications, sounds, and vibrations within the Messages app.

Get text messages on your computer

Set up Device Pairing

Guides on connecting the phone to a computer to send and receive messages via the Messages app.

Read, send, manage emails

Read email

How to open, view, and manage emails received on the phone through the Gmail app.

Find emails

Instructions on locating emails by category or using search terms within the Gmail app.

View email attachments

View attachments

How to view or play email attachments and download viewers if needed.

About the calendar

Keep track of upcoming events

Explains how the calendar app helps manage events, reminders, and syncs with Google accounts.

Find calendar events

Open calendar events

How to view upcoming events via notifications or the Calendar app.

Create and manage events

Create calendar events

Step-by-step guide to creating new calendar events, including setting reminders and suggestions.

Set alarms

Set alarm by touch

How to set alarms using the Clock app interface, adjusting volume and snooze settings.

Use timer or stopwatch

Use timers

Instructions for setting, pausing, resetting, and deleting countdown timers with labels.

Set date and time

Change time format

How to switch between 12-hour and 24-hour time formats and use locale defaults.

Share photos and videos

You can wirelessly share

Guides on sharing photos/videos wirelessly via email, cloud, or Bluetooth connections.

Upload photos and videos

Back up automatically

How to enable automatic backups of photos and videos to Google Photos for cloud storage.

Add contacts

Add contacts automatically

Explains that contacts from added accounts become available automatically on the phone.

Edit or delete contacts

Edit contacts

How to change a contact's name, photo, ringtone, and other information.

Sort contacts

Sort contacts in Contacts app

How to sort contacts by first or last name in the Contacts app.

Share contacts

Ways to share contacts

Explains sharing contacts via name card files (.vcf) or text message attachments.

Answer calls

Answer incoming call

How to answer incoming calls from the incoming call screen or lock screen.

Dismiss incoming call

Options to divert calls

Options to divert calls to voicemail, respond with text, or block numbers.

Make calls

Make a call

Step-by-step guide to making a call using the Phone app, including entering numbers and hanging up.

During a call

Adjust sound during call

How to adjust volume, switch audio output, mute the microphone, and use the keypad during a call.

Make video calls

Make video call with Meet app

Guides on using the Meet app for secure video calls with contacts.

Make conference calls

To make a conference call

Step-by-step instructions for initiating a conference call by adding participants.

Make calls over Wi-Fi

About Wi-Fi calling

Explains Wi-Fi calling, its benefits, and how it uses the cellular rate plan.

Turn call waiting on and off

When you’re on a call and a new call comes in

How to enable call waiting to be notified of new calls while on an existing call.

Block calls and texts

About blocking

Explains how to block unwanted calls and texts from specific numbers or contacts.

View and delete call history

See your call history

How to view recent calls, missed calls, and call details with icons indicating call status.

Make emergency call from locked phone

In an emergency

How to dial emergency numbers from a locked screen without unlocking the phone.

Use voicemail

Listen to voicemail

How to access and listen to voicemail messages using the phone dialer or status bar.

Listen to radio

Listen to FM stations

How to tune into FM radio stations using headphones as an antenna, managing favorites.

Record current station

Steps for recording the current radio station, editing names, and managing recordings.

Listen to music

Get music

Ways to obtain music, including streaming, downloading, and transferring files.

Transfer music files

Send files over Bluetooth

How to send music files from the phone to another Bluetooth-enabled device.

Connect a MIDI device

To connect a MIDI device

Steps for connecting a MIDI device using a USB cable and changing USB connection type.

Connect to Wi‑Fi networks

Turn on and connect

How to turn on Wi-Fi, search for available networks, and connect using passwords or QR codes.

Connect with Wi-Fi Direct

If you have a device

Instructions for connecting the phone to devices like printers or TVs using Wi-Fi Direct.

Use Airplane mode

Airplane mode turns off all wireless connections

How to turn Airplane mode on and off to disable wireless connections during flights.

Control data usage

Turn mobile data off/on

How to toggle mobile data on or off for managing cellular data usage.

Set data warning and limit

How to set data warnings and usage limits to manage cellular data consumption and avoid charges.

Share your internet connection

Hotspot: Set up

Steps to set up the Wi-Fi hotspot for sharing the phone's internet connection.

USB tethering

To connect a device to the internet

How to share the phone's cellular data with a computer using a USB cable.

Connect to VPNs

To set up a VPN connection

Instructions for configuring a virtual private network connection for secure network access.

Connect with Bluetooth

Turn Bluetooth on/off

How to turn Bluetooth on or off to conserve battery life when not in use.

Share files and links with nearby devices

Turn sharing on/off

How to enable or disable Quick Share for sharing content with nearby devices.

Transfer files between phone and computer (USB)

Connect phone to computer

Step-by-step guide to connecting the phone to a computer via USB for file transfers.

Cast screen or media to TV

Mirror with Chromecast

How to mirror the phone's screen to a TV using Chromecast, showing apps and screens.

Print from your phone

Set up printing

Guides on connecting the phone to a printer via Wi-Fi or Wi-Fi Direct for printing documents.

About wireless sharing

What you can share

Lists content types like photos, videos, contacts, and documents that can be shared wirelessly.

Change app settings

Set or change default apps

How to pick default apps for actions like opening links or browsing the web.

Adjust special app access

Usage access

Control which apps can access usage data, carrier, language, and other details.

Choose how apps notify you

Turn off app notifications

How to turn off notifications from specific apps or all apps to reduce interruptions.

Change notification sound

How to set default or specific notification sounds for apps and adjust volume levels.

Control lock screen notifications

Options to limit or hide sensitive notification content on the lock screen for privacy.

Charge phone

How to charge

Instructions on connecting the phone to a charger using a USB cable and checking charging status.

Extend battery life

Choose settings that use less battery

Tips on optimizing settings like Bluetooth, Wi-Fi, screen brightness, and sync to conserve battery.

Use Battery Saver mode

When Battery Saver is on

Explains how Battery Saver conserves power by adjusting phone settings.

About storage options

Phone internal storage

Information about storing files, photos, music, and apps on the phone's internal storage.

Manage phone storage

Free up space by scanning

How to scan the phone for unused items to remove and free up storage space.

Manage SD card

Move photos, videos, music to SD card

Steps to move media files from internal storage to an SD card to free up space.

Find downloaded files

You can download files and store them

How to locate, view, edit, or delete files downloaded from the internet or emails.

Recover recently deleted files

You can try to recover

Guides on attempting to recover recently deleted photos, videos, or texts using apps.

Upload music to cloud

You can store songs from your library

How to upload music to Google YT Music for cloud storage and access on any device.

Upload photos and videos

Back up automatically

How to enable automatic backups of photos and videos to Google Photos for cloud storage.

Scan documents and make copies

Scan document to Drive

How to scan documents using the phone's camera and save them as PDFs on Google Drive.

Adjust volumes

Use Volume buttons

How to adjust in-call audio, media volume, and ringtone/notification volumes using the phone's buttons.

Set ringtones

Change default call ringtone

How to select a default ringtone for calls or use a song as a ringtone.

Enhance sound

Automatically adjust sound

How the phone automatically adjusts sound based on media type and listening device.

Adjust screen brightness

To set your screen's brightness

How to adjust screen brightness manually or disable Adaptive Brightness.

Use Dark theme

Give your eyes and battery a break

How to enable Dark theme for reduced eye strain and potential battery savings.

Change font and display size

You can make the text

How to adjust text size, icon size, and display size for better readability and convenience.

Stop automatic rotation

Prevent screen from rotating

How to disable auto-rotation for the home screen while allowing it for other apps.

Adjust colors at night

Automatically change screen to amber

How to enable Night Light to automatically shift screen colors to warmer tones at night.

Choose color mode

You can change the intensity

Options to adjust screen color intensity for natural, boosted, or saturated looks.

See Peek Display notifications

About Peek Display notifications

Explains Peek Display's battery-friendly notifications that fade in and out when the screen is off.

Change screen timeout

Change when your screen turns off

How to adjust the screen timeout duration to save battery life or keep the screen on.

Change lock screen features

Limit lock screen notifications

How to control which notifications appear on the lock screen and hide sensitive content.

Visual assistance

Adjust colors if you’re color blind

How to use color correction to adjust screen colors for color blindness.

Magnify the screen

Options for magnifying the screen using triple-tap, gestures, or buttons for better visibility.

Use TalkBack to read screens

Hear descriptions of everything you touch

How to set up and use TalkBack for screen reading and voice feedback.

Hearing assistance

Turn on video captions

How to enable video captions with customizable language, text size, and style.

Dexterity assistance

Change time to take action

How to adjust the timeout for temporary notifications and messages to allow more response time.

Use accessibility shortcuts

About accessibility shortcuts

Essential controls for easy access to features like magnification or TalkBack.

About security

Screen lock options

How to set up a pattern, PIN, or password to secure the phone and customize lock screen behavior.

Scan phone for harmful apps

Explains how Play Protect scans apps for malware and warns about potentially harmful ones.

Make sure your phone can be found

Make sure your phone can be found

How to use Find My Device to remotely locate, lock, or erase a lost or stolen phone.

Set a screen lock

Set or change screen lock

Guides on setting or changing the phone's screen lock type, including pattern, PIN, or password.

Set advanced lock options

Set time before locking

How to adjust the delay before the phone automatically locks after the screen turns off.

Stay unlocked when connected with a trusted device

Set up trusted devices

How to keep the phone unlocked when connected to trusted devices like Bluetooth watches or car systems.

Unlock at trusted places

Set up trusted places

How to use Smart Lock to keep the phone unlocked at familiar locations like home or work.

Keep phone unlocked while it's on you

You can keep your phone unlocked

How to use on-body detection to keep the phone unlocked while it's being held or carried.

Use fingerprint security

Set up fingerprint security

Guides on enrolling fingerprints for unlocking the phone and secure purchases.

Pin your screen

Turn on pinning

How to pin an app to the screen, preventing navigation to other apps.

Lock SIM card

Set up SIM lock

How to set up a SIM card lock using a PIN to prevent unauthorized use if the phone is stolen.

See/change permissions by feature

The first time you use an app

How to adjust app permissions at any time for accessing data and phone features.

Hide your pattern

You can hide your PIN or pattern

How to hide the pattern or PIN input when unlocking the screen for privacy.

Use location services

About location information

Explains how the phone uses GPS, Wi-Fi, and networks to estimate location for services.

Review apps using your location

How to see which apps have recently accessed the phone's location and revoke permission.

Add or remove accounts

Add Google account

Steps to add a Google account for Play Store access, customized feeds, and app integration.

Change name & info in your Google account

You can update, add, and remove

How to manage personal information associated with your Google account.

Sync apps with your Google account

About syncing

Explains how Google apps sync data automatically and how to manage sync settings.

Control what info Google collects

Google collects information from you

Information on reviewing, deleting, and controlling data collected by Google services like search and location history.

Customize the keyboard

Resize keyboard to type more accurately

How to adjust the keyboard height and position for more comfortable and accurate typing.

Use multiple languages

Change display language

How to change the phone's display language and add keyboard languages.

Open apps faster with Adaptive performance

With artificial intelligence (AI)

How AI optimizes memory management for faster app opening based on usage patterns.

Customize Power button gesture

You can customize the Power button

How to customize the Power button's double-press action to open Google Assistant or the camera.

Change System navigation

You can choose how to move

Options for navigating apps and screens using gesture navigation or 3-button navigation.

Swipe fingerprint for notifications

You can set the fingerprint sensor

How to configure the fingerprint sensor to open notifications and quick settings.

Turn flashlight on and off

To turn your flashlight on or off

How to turn the flashlight on/off using quick settings or a chop gesture.

Twist phone to open camera

Open your camera instantly

How to use the Quick Capture gesture (twist phone twice) to open the camera.

Shrink screen for one-handed use

You can temporarily shrink your screen

How to enable a gesture to shrink the screen for easier one-handed operation.

Adjust screenshot settings

You can adjust settings for capturing screenshots

How to configure screenshot settings, such as enabling the three-finger screenshot gesture.

Back up phone

Back up to Google

How to automatically back up apps, data, settings, photos, and SMS messages to your Google account.

Share your phone

Ways to share your phone

Options for adding users, using guest mode, or pinning the screen to share the phone.

Add, modify, remove users

Add a user

Steps for adding new user profiles to the phone, including restricting calls and messages.

Add or delete guest

Create a temporary guest profile

How to create and manage a temporary guest profile for sharing the phone.

Record your IMEI number

The IMEI (International Mobile Equipment Identity) number

Explains the importance of the IMEI number for warranty and security purposes.

Phone is slow or unstable

If a certain app is slow

Troubleshooting steps for slow apps, connection issues, and system updates.

Phone feels warm or hot

Overview

Explains that phone warmth is normal and provides reasons and ways to prevent overheating.

Phone won't turn on

If your phone isn't starting

Troubleshooting steps for a phone that won't start, including charging and external resets.

Phone restarts or crashes

If your phone randomly reboots

Steps to fix random reboots, restarts, or shutdowns, including software updates and factory resets.

Screen is frozen or won't respond

If your phone freezes

Troubleshooting for unresponsive screens, including restarting, charging, and factory resets.

Screen displays wrong colors

Everything is grayscale, black and white

How to turn off grayscale mode if the screen appears in black and white.

SD card issues

Phone doesn't recognize new SD card

Troubleshooting steps if the phone doesn't recognize a newly inserted SD card.

Apps can't view files on SD card

Solutions if apps cannot access files stored on the SD card.

Troubleshoot issues with calls

Select the statement that best describes your issue

A list of common call issues to help diagnose problems.

Can't make calls

SIM card not recognized

Steps to resolve issues where the SIM card is not recognized by the phone.

Have signal, but can't make calls

Outbound calls

Troubleshooting for outbound call failures when a signal is present.

Can't answer or phone doesn't ring

Phone doesn’t ring or ring loud enough

Steps to ensure the phone rings for incoming calls by checking volume and Do Not Disturb settings.

Calls go to voicemail

Check your Do Not Disturb settings

How to check Do Not Disturb settings that might be routing calls to voicemail.

Issues during calls

Screen goes black

Troubleshooting steps for the screen going black during calls, potentially related to the proximity sensor.

People can't hear me on calls

Check that nothing is covering the microphone

Steps to ensure the microphone isn't covered by cases or films, and to check Voice Privacy settings.

Charging issues

Try these troubleshooting steps

Steps to resolve charging problems, including checking the USB connection and rebooting.

Battery drains too fast

Battery life varies

Explains factors affecting battery life and suggests rebooting if draining faster than expected.

Bluetooth issues

Bluetooth turning on automatically

How to prevent Bluetooth from turning on automatically due to third-party apps or scanning.

Connection drops

After each step, check to see if your issue is fixed

Troubleshooting steps for Bluetooth connection drops, including battery level and positioning.

Wi-Fi issues

Can't connect to a network

Steps to resolve issues when unable to connect to a Wi-Fi network, including password checks and router firmware.

Hotspot problems

If you can't turn your hotspot on

Checks to perform if the phone's Wi-Fi hotspot cannot be enabled, such as checking cellular data.

Can't transfer files or connect to computer

Check your computer

Steps to check computer settings and software for successful USB file transfer.

Forgot unlock code

If you forgot your PIN, pattern, or password

Instructions for erasing the phone and setting up a new screen lock if the code is forgotten.

Can't sign in to Google

If you’ve forgotten the Gmail address and password

Steps to reset Google account password and considerations for device setup after password changes.

Account sync issues

Sync account manually

How to manually sync accounts to test if sync issues are resolved.

App or widget issues

App or widget missing from home screen

How to add widgets or app shortcuts back to the home screen if they disappear.

Problems with app you installed

Troubleshooting steps for issues with installed apps, including checking for updates and clearing cache.

Camera issues

Photo looks blurry

Tips for taking clearer photos, such as cleaning the lens and adjusting resolution.

Error: Camera Busy

How to resolve camera busy errors, often by checking app permissions or clearing cache.

Messaging issues

If you’re having issues sending or receiving messages

Troubleshooting for message sending/receiving problems, including signal strength and network settings.

Messages app stopped

Steps to fix issues where the Messages app stops working, including checking permissions and clearing cache.

Update Android software

For best performance

Importance of keeping the phone updated with the latest Android software for optimal performance and security.

Reset Wi-Fi, cellular data, and Bluetooth

When to use this reset

Situations requiring a network settings reset, such as Wi-Fi, Bluetooth, or data connectivity issues.

Reset phone

What a reset does

Explains that a factory reset erases all data and returns the phone to its original state.

Reset phone if you can't open Settings

If you can’t open Settings

Steps for performing an external reset when the phone's Settings menu is inaccessible.

Get more help

Issue Where to get help

Information on where to find help for billing, network issues, app usage, or phone problems.

Send feedback to Motorola

If you have comments or suggestions

How to send feedback, including screenshots, to Motorola regarding the phone or apps.

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