Moto X Force/DROID Turbo 2
BASEBAND TROUBLESHOOTING GUIDES
MOTOROLA CONFIDENTIAL
A device’s failure to wirelessly charge generally goes hand in hand with failure to charge via
USB.
Ensure the device is not in factory mode. Ensure battery temperature reading is as expected
(between 20-30C). If the battery temperature reads cold (-20C), the NFC flex is disconnected. If
the battery temperature reads hot (>60C), the thermistor lines are shorted.
If the NFC flex is disconnected, no USB nor wireless charging will occur. If the NFC flex is
connected, but wireless charging is not occurring, inspect the flex tail. A tear on the inner side of
the flex tail where it makes a 90 degree turn, would sever the wireless charging coil trace and
disconnects the coil from the board. Replace the flex.
Wireless Charging Issue
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