52 Troubleshooting
the information and permissions you need to perform
the remote wipe procedure.
Warning: All downloaded apps and user data on your
smartphone and microSD card will be deleted.
Troubleshooting
we're here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a forced
reboot—press and hold both Power and the down
volume key for up to 10 seconds.
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