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Help
Noise interference on your device
• To avoid background noise or echoes, ensure there is enough distance
between your device and the Wi-Fi® camera (baby unit).
• Use of other 2.4 GHz products, such as wireless networks (Wi-Fi® routers),
Bluetooth™ systems, or microwave ovens, may cause interference with this
product. Keep the parent and baby (camera) units at least 5 feet away from
these types of products, or switch them o if they appear to be causing
interference.
Lost connection
• Check your Wi-Fi® settings and reconnect your Wi-Fi® if necessary. Ensure
the Wi-Fi® camera (baby unit) is switched on. Wait for a few minutes for the
Wi-Fi® camera (baby unit) to connect with the Wi-Fi® system.
Forgot the password
• If you do not remember your password, tap Forgot Password and submit
your email address. A new password will be sent to your e-mail address
immediately.
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