Motorola MBP855 Connect User Manual

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Email: support@motorolahome.com. Web support at www.motorolastore.support/en
Motorola MBP855 Connect
GENERAL QUESTIONS
Which additional cameras are compatible with my monitor?
The MBP88 or Focus88 are compatible with this monitor.
Do I need to register my Baby Unit to the Parent Unit?
No, the Baby Unit is pre-registered to your Parent Unit. You do not need to register it again unless
the Baby Unit loses its link with the Parent Unit. Please consult your User Guide should you need to
pair your units together again.
How does the night vision mode work?
The Baby Unit has infra-red LEDs for picking up clear images in the dark. When the built-in light
sensor on the front of the unit detects a low level of ambient light, the LEDs will activate
automatically and the screen on the Parent Unit will display in black and white. The night vision
mode icon will be displayed at the top of the screen.
My temperature display has °C. What does this mean?
This monitor has the option of displaying Fahrenheit or Celsius scales for temperature. You may
choose to display either from the temperature menu.
Does the Baby Unit need to be plugged in all the time?
The Baby Unit is able to operate without mains power for up to 3 hours with the support of a built-in
rechargeable battery (Ni-MH battery 2.4V, 900mAh).
Please charge the unit at least 16 hours before first time use.
What is the meaning of "Local Camera" and "Remote Camera"?
When you are accessing your Camera from the same wireless network in the home which it is
configured to, it is a Local Camera. When you are accessing your Camera away from your home it is a
Remote Camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi® connection outside of your home.

Motorola MBP855 Connect Specifications

General

Camera	Yes
Night Vision	Yes
Two-Way Communication	Yes
Wi-Fi Connectivity	Yes
Lullabies	Yes
Temperature Monitoring	Yes
Expandable	Up to 4 cameras
Display Size	5.0 inches
Range	1000 feet
Battery Life	Up to 3 hours
Power Source	Rechargeable battery

Summary

General Questions and Setup

Baby Unit Registration Requirement

Explains that the Baby Unit is pre-registered and only needs re-pairing if the link is lost.

Troubleshooting Connectivity and App Issues

Wi-Fi Setup and Connection Failures

Addresses issues with finding the camera during setup and suggests resetting the camera to setup mode.

Camera Shown as Remote on Local Network

Downloading the Hubble for Motorola Monitors App

Troubleshooting Camera Access

Advises checking Wi-Fi range and camera LED status for general camera access issues.

Login and Registration Problems

Suggests checking username, password, and registered email for login issues.

Camera Access Error Messages

Suggests checking internet connection, restarting the camera, and restarting the wireless router.

Lost Wi-Fi Connection Troubleshooting

Provides steps to check Wi-Fi settings, reconnect the camera, and ensure it's powered on.

Remote Mode Video Timeout Resolution

Adding a Previously Used Camera

Explains how to reset the camera by holding the PAIR button if it cannot be added.

Security and Battery Management

Audio and Noise Issues

No Sound from Parent Unit

Suggests increasing volume, checking unit range, and ensuring proper connections.

Talk Back Feature Not Working

Provides troubleshooting for Talk Back, including volume, range, and button release.

Camera Positioning and Video Quality

Troubleshooting Grainy Video

Lists steps for grainy video: check lighting, zoom, clean lens, and check obstructions.

Resolving No Screen Picture

Provides steps for a blank screen: check power, camera selection, and reset units.

Troubleshooting No Video Image

Connection Issues and Synchronization

Lost Connection Between Units

Offers troubleshooting for lost connection: check range, power, and re-registration.

Resolving 'No Signal' Display

Explains re-registration steps when the display shows 'No Signal' between units.