Limited Warranty Period
The Limited Warranty Period for this MTTS product is a
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your sales receipt is the date of purchase unless MTTS or
your reseller informs you otherwise in writing.
Customer Responsibilities
In order to avoid the risk of charges for issues not cov-
ered by your limited warranty (issues that are not due to
defects in materials and workmanship on MTTS product),
you will be asked to assist MTTS as follows:
Contacting MTTS
If your MTTS product fails during the Limited Warranty
Period and the suggestions in the product documenta-
tion do not solve the problem, you can receive support by
doing one of the following:
install software patches, run MTTS diagnostics and
utilities;
Implement temporary procedures or workarounds
provided by MTTS while MTTS works on permanent
solution;
Cooperate with MTTS in attempting to resolve the
problem using online chat, email, or telephone.
This may involve performing routine diagnostic pro-
cedures, installing additional software updates or
patches;
of warranty service provided by MTTS and any other
actions that MTTS may reasonably request in order to
best perform the warranty support
Locate and contact your nearest MTTS service pro-
vider via MTTS website:
http://www.mtts-asia.com/support/
Call the Technical Support Centre:
+84 24 3766 6521
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Before calling MTTS or an MTTS authorized service pro-
vider please have the following information available:
Product serial number and model name
Applicable error messages
Detailed questions
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CUSTOMER IS RESPONSIBLE FOR DELIVERING THE
CATION TO THE MTTS AUTHORIZED SERVICE POINT.
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Warranty Policy
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