Copyright:
This manual is copyrighted by Multiglow Fires © 2010.
No part of this document may be reproduced in any form or by any means, without the
express written permission of Multiglow Fires.
Warranty:
Multiglow Fires takes pride in using and supplying high quality materials and parts.
However, should any defect in either the workmanship or the materials used become
apparent within one year of purchase, Multiglow Fires will replace or repair the item, free
of charge, at a time that is convenient to you, our valued customer.
In order to ensure your safety, warranty claims must be made through the retailer from
whom the product was purchased.
Under UK law, the purchaser’s contract of sale is with the retailer. As such, Multiglow Fires
cannot enter into discussions with the purchaser until the retailer has inspected any
claim and validated it.
Multiglow Fires reserve the right to make a charge for any service call or to refuse service
when a defect is due to incorrect use or installation.