MyNetFone USB1200 User Manual

• USER GUIDE •
Copyright © 2006 My Net Fone Ltd. All Rights Reserved.
MyNetFone USB VoIP Phone
with Soft Phone Software
User Guide
Table of Contents
1 Introduction 1
1.1 Minimum System requirements 1
2 VoIP USB Phone 1
2.1 Features 1
2.2 Phone Keypad 1
2.3 Technical Specifications 1
3 MyNetFone Soft Phone Software 1
3.1 Service Functions 1
3.2 Service Features 2
3.3 Main Panel 2
4 Registration 2
4.1 Activate and Register Your Service 2
5 Connect the USB VoIP Phone 2
6 Download and Install the MyNetFone Soft Phone Software 3
6.1 Login 3
6.2 Audio Wizard 3
6.3 Ready to Call 3
7 Using the USB VoIP Phone 4
7.1 Making outgoing calls 4
7.2 Receiving incoming calls 4
7.3 End a call 4
7.4 Dial out from dialled numbers 4
7.5 Voicemail 4
8 Troubleshooting 4
8.1 Service unavailable Issues 4
8.2 Connection Issues 5
8.3 Sound Issues 5
8.4 Firewall and NAT Issues 5
8.5 Windows XP Service Pack 2 Settings 5
9 Frequently Asked Questions 6
9.1 What should I do if my MyNetFone Account is lost or stolen? 6
9.2 The voice is played from the PC’s sound card instead of the USB
Phone when I make or answer a call 6
9.3 Why the keypad of the USB VoIP Phone does not work? 6
9.4 When should I run “Audio Wizard” again? 6
10 MyNetFone Contacts
6

MyNetFone USB1200 Specifications

General

Brand	MyNetFone
Model	USB1200
Category	IP Phone
Language	English

Summary

1 Introduction

1.1 Minimum System Requirements

Lists the essential hardware and software needed to operate the MyNetFone USB VoIP Phone and its associated software.

2 VoIP USB Phone

2.1 Features

Details the primary capabilities and design aspects of the MyNetFone USB VoIP Phone hardware.

2.2 Phone Keypad

Explains the function of each button on the physical keypad of the USB VoIP Phone.

2.3 Technical Specifications

Provides detailed technical information including dimensions, connectivity standards, and compliance.

3 MyNetFone Soft Phone Software

3.1 Service Functions

Outlines the core operational functions and settings available within the MyNetFone Soft Phone application.

3.2 Service Features

Details advanced calling features and functionalities offered by the MyNetFone Soft Phone software.

3.3 Main Panel

Identifies and describes the various elements of the MyNetFone Soft Phone application's main user interface.

4 Registration

4.1 Activate and Register Your Service

Guides users through the process of activating their MyNetFone account and service.

5 Connect the USB VoIP Phone

6 Download and Install the MyNetFone Soft Phone Software

6.1 Login

Instructions on how to log into the MyNetFone Soft Phone application using account credentials.

6.2 Audio Wizard

Explains the purpose and procedure for using the Audio Wizard to configure sound settings.

6.3 Ready to Call

Indicates the state where the Soft Phone is set up and prepared for making calls.

7 Using the USB VoIP Phone

7.1 Making Outgoing Calls

Step-by-step guide for placing different types of outgoing calls using the MyNetFone USB VoIP Phone.

7.2 Receiving Incoming Calls

Explains how to answer or reject incoming calls on the USB VoIP Phone.

7.3 End a Call

Describes the methods for terminating an active phone call.

7.4 Dial Out from Dialed Numbers

Instructions on redialing numbers from the call history using the phone's keypad.

7.5 Voicemail

Provides guidance on setting up and accessing the voicemail service.

8 Troubleshooting

8.1 Service Unavailable Issues

Addresses common problems related to service unavailability and connection status.

8.2 Connection Issues

Guides users on diagnosing and resolving problems encountered when connecting to the MyNetFone server.

8.3 Sound Issues

Explains potential causes and solutions for poor or distorted audio quality during calls.

8.4 Firewall and NAT Issues

Details necessary firewall configurations and NAT considerations for proper software operation.

8.5 Windows XP Service Pack 2 Settings

Provides specific configuration adjustments required for compatibility with Windows XP Service Pack 2.

9 Frequently Asked Questions

9.1 Account Lost or Stolen

Offers advice and contact information for situations where a MyNetFone account is lost or stolen.

9.2 Audio Played from PC Sound Card

Solves issues where audio output is from the PC sound card instead of the USB phone.

9.3 USB VoIP Phone Keypad Not Working

Provides troubleshooting steps for an unresponsive USB VoIP Phone keypad.

9.4 When to Rerun Audio Wizard

Clarifies the scenarios that require re-running the Audio Wizard for optimal audio configuration.

10 MyNetFone Contacts