Nanoleaf AURORA - Resetting Your Nanoleaf Aurora; Resetting Wi-Fi Settings; Soft and Hard Reset Procedures; Troubleshooting Panel Functionality

1. Resetting WiFi settings. This will allow you to connect your Aurora to a new network.
a. While the software is running (after 1-2 minute bootup sequence) press the Toggle
and Power buttons together and hold for 5 seconds. The wi status LED will light up.
Once the LED lights up, release the buttons.
2. Soft Reset. This will reset wi and all saved pairing congurations, though will
preserve your saved scenes.
a. While the Aurora is running (after 1-2 minute bootup sequence) press the Toggle and
Power buttons together and hold for 15 seconds. The wi status LED will light up after
5 seconds and start ashing after 15 seconds. Release the buttons and wait for the
indicator light to become solid.
3. Hard Reset. This will reset your Aurora to factory settings, deleting wi settings,
pairing information, and saved scenes. Factory stored scenes and settings will be
restored.
a. Disconnect power to the Aurora. Then hold the Toggle and Power buttons together
and reconnect the power without releasing the buttons. After about 7 seconds, the
wi status LED will start to ash rapidly. Once the ashing begins, you can release the
buttons. You must then wait 3 minutes for the Aurora to reset itself to factory default
settings and boot up.
Resetting the Aurora
SUPPORT
FAQ
WARRANTY
For technical support and assistance for your Nanoleaf
Aurora, Please visit helpdesk.nanoleaf.me.
Please visit the Aurora Owners page for more information
and setup videos: https://nanoleaf.me/myaurora.
Your Nanoleaf Aurora is covered under a two (2) year
limited warranty.
Please visit https://nanoleaf.me/myaurora to register
for and download the warranty.
PROBLEMS &
SOLUTIONS
We are afraid that only 30 panels are supported by a single controller and power
supply. If you are inspired to go big, you will need to have separate controllers
and power supplies each handling at most 30 panels. You can pair multiple Aurora
controllers to your smartphone. Do not link multiple controllers to one continuous
layout as this can cause voltage issues and potentially damage your Aurora’s
electronics. Check out helpdesk.nanoleaf.me for further troubleshooting and
hardware reset instructions.
My beautiful Aurora masterpiece with 50 panels is not
functioning correctly: