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Napoleon NEFB60H-3SV - User Manual

Napoleon NEFB60H-3SV
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FRENCH
PG. 35
W415-1953 / 02.27.19
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
fl ammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
TriVista™ Series
NEFB50H-3SV / NEFB60H-3SV
INSTALLATION AND
OPERATION MANUAL
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 2021
This appliance has a remote that requires button
batteries that are hazardous to young children.
(NEFB60H-3SV llustrated)

Table of Contents

Questions and Answers

  • A
    Amy GoldenAug 5, 2025
    What to do if my Napoleon NEFB60H-3SV Indoor Fireplace will not turn on?
    • M
      millerpatriciaAug 5, 2025
      If your Napoleon Indoor Fireplace is not turning on, first ensure it's properly plugged into an electrical outlet. If it is hard-wired, verify the connections according to the “hard-wiring installation” section. Check the house circuit breaker and reset it if it has tripped. Also, inspect the appliance's fuse and replace it if blown. If none of these steps work, the main PCB board might be the issue, requiring inspection and replacement.
  • B
    Brent ReynoldsAug 9, 2025
    Why does my Napoleon NEFB60H-3SV turn off and not turn back on?
    • K
      Kimberly SpencerAug 9, 2025
      If your Napoleon Indoor Fireplace shuts off and won't turn back on, it may have overheated, causing the safety thermal switch to trip. To resolve this, unplug the unit or turn off the circuit breaker and allow it to cool down for about 15 minutes. After cooling, plug it back in or turn the breaker back on.
  • D
    dalexanderAug 13, 2025
    What to do if the LED is flashing 'OH' on my Napoleon NEFB60H-3SV Indoor Fireplace?
    • A
      acostadorothyAug 14, 2025
      If your Napoleon Indoor Fireplace displays 'OH', it indicates that the appliance has overheated and the safety thermal switch has tripped. Unplug the power or turn off the circuit breaker, and allow the appliance to cool for 15 minutes. Then, plug it back in or turn the breaker on.
  • M
    Matthew PatelAug 18, 2025
    Why is my Napoleon Indoor Fireplace not blowing warm air?
    • L
      lrosalesAug 18, 2025
      If your Napoleon Indoor Fireplace isn't producing warm air, ensure the heater setting is properly selected by referring to the “operation” section. If the room temperature is higher than the appliance setting, reset the temperature. If the appliance has overheated, unplug it or turn off the circuit breaker and allow it to cool for 15 minutes. Also, verify that the hard wire connections are correct according to the “hard-wiring installation” section. Finally, inspect the blower and heater for any issues and replace them if necessary.
  • G
    gharrellAug 22, 2025
    Why does the heater on my Napoleon Indoor Fireplace shut off?
    • R
      Randy MckayAug 22, 2025
      The heater in your Napoleon Indoor Fireplace is equipped with a built-in thermostat. It will automatically shut off once the room reaches the pre-set temperature. Similarly, it will turn back on if the room temperature drops below that set level.
  • A
    Alexander ColonAug 27, 2025
    How to fix a dim flame on my Napoleon Indoor Fireplace?
    • W
      william19Aug 27, 2025
      If the flame in your Napoleon Indoor Fireplace appears dim or is not visible, first check the flame brightness settings as described in the “operation” section. If the brightness is properly set, inspect the flame LEDs and the main PCB board for any issues, replacing them if necessary.
  • J
    James MayAug 31, 2025
    What to do if the flame does not move on my Napoleon NEFB60H-3SV?
    • J
      Joshua PattersonAug 31, 2025
      If the flame on your Napoleon Indoor Fireplace does not move, try cycling the power on and off. If the problem continues, it may indicate a stalled or malfunctioning motor, and you should consult your dealer.

Summary

Safety Information

General Safety Warnings

Essential safety guidelines for appliance operation, handling, and installation, including fire and shock prevention.

Heater and Burn Hazard Precautions

Specific warnings related to high temperatures, burn risks, and keeping flammable materials away from the appliance.

Installation Procedures

Locating the Appliance

Grounding the Appliance

Clearances to Combustibles and Mantels

Electrical Information

NEFB50 H-3 SV Wiring Diagram

Schematic showing the electrical connections for the NEFB50H-3SV model, including components and terminals.

NEFB60 H-3 SV Wiring Diagram

Schematic showing the electrical connections for the NEFB60H-3SV model, including components and terminals.

Hard-Wiring Connection Guide

Instructions and requirements for hard-wiring the appliance directly to the household electrical supply.

120 V Hard-Wiring Procedure

Step-by-step guide for connecting the appliance using 120V power, detailing terminal connections.

240 V Hard-Wiring Procedure

Step-by-step guide for connecting the appliance using 240V power, detailing terminal connections.

Operating Instructions

Control Panel Operation

Explanation of the appliance's control panel functions, including power, temperature, timer, and flame settings.

Remote Control Functions

Detailed guide to operating the appliance using the remote control, covering all functions and settings.

Remote Battery Installation and Use

Instructions for installing and replacing the button battery in the remote control, with safety warnings.

Finishing the Installation

Maintenance and Service

Appliance Maintenance Schedule

Troubleshooting

Common Appliance Issues and Solutions

A guide to diagnosing and resolving common problems with the appliance, covering power, heating, and flame issues.

Napoleon NEFB60H-3SV Specifications

General IconGeneral
Width60 inches
Power SourceElectric
Remote ControlYes
Volts120 V
Fuel TypeElectric
TypeElectric Fireplace
Heat Output5, 000 BTU
InstallationBuilt-in
Ignition TypeElectric
Vent TypeVent Free
Amps12.5A

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