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Napoleon NEFBD50H - User Manual

Napoleon NEFBD50H
52 pages
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W415-1767 / B / 11.23.17
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleonfi replaces.com • hearth@napoleonproducts.com
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
PRODUCT NAME™
ADD PRODUCT CODE
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
ammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
INSTALLATION AND
OPERATION MANUAL
CLEARION™ SERIES
NEFBD50H / NEFBD50H-SS / NEFBD50H-DT / NEFBD-SS-DT
FRENCH PG. 27
TITLE: LABEL, BATTERY WARNING PART #: W385-2221
REVISION: DATE:06.06.17_X.L.
MAX SIZE: 9" X 3"
MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM
LETTERING: BLACK LETTERING ON WHITE BACKGROUND. FONT SIZE TO BE MIN. 8 POINT ARIAL (2mm),
BOLD FACE AND UPPER CASE.
TEMPERATURE RATING MINIMUM 79°C (175°F) RATING
WARNING!
AVERTISSEMENT!
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
- SWALLOWING MAY LEAD TO SERIOUS INJURY IN AS LITTLE AS 2 HOURS
OR DEATH, DUE TO CHEMICAL BURNS AND POTENTIAL PERFORATION OF
THE OESOPHAGUS.
- IF YOU SUSPECT YOUR CHILD HAS SWALLOWED OR INSERTED A
BUTTON BATTERY, IMMEDIATELY SEEK URGENT MEDICAL ASSISTANCE.
- EXAMINE DEVICES AND MAKE SURE THE BATTERY COMPARTMENT IS
CORRECTLY SECURED, E.G. THAT THE SCREW OR OTHER MECHANICAL
FASTENER IS TIGHTENED. DO NOT USE IF COMPARTMENT IS NOT
SECURE.
- DISPOSE OF USED BUTTON BATTERIES IMMEDIATELY AND SAFELY. FLAT
BATTERIES CAN STILL BE DANGEROUS.
- TELL OTHERS ABOUT THE RISK ASSOCIATED WITH BUTTON BATTERIES
AND HOW TO KEEP THEIR CHILDREN SAFE.
AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES
ENFANTS
- L'INGESTION PEUT ENTRAÎNER DES BLESSURES GRAVES DANS MOINS DE 2
HEURES OU LA MORT, EN RAISON DES BRÛLURES CHIMIQUES ET DE LA PERFO-
RATION POTENTIELLE DE L'ŒSOPHAGE.
- SI VOUS PENSEZ QUE VOTRE ENFANT A AVALÉ OU INSÉRÉ UNE BATTERIE
BOUTON, CONSULTEZ IMMÉDIATEMENT UNE ASSISTANCE MÉDICALE URGENTE.
- EXAMINEZ LES APPAREILS ET ASSUREZ-VOUS QUE LE COMPARTIMENT DE LA
BATTERIE EST BIEN FIXÉ, PAR EX. QUE LA VIS OU AUTRE ATTACHE MÉCANIQUE
EST SERRÉE. NE PAS UTILISER SI LE COMPARTIMENT N'EST PAS SÉCURISÉ.
- ÉLIMINER LES PILES BOUTON UTILISÉES IMMÉDIATEMENT ET EN TOUTE
SÉCURITÉ. LES PILES PLATES PEUVENT ENCORE ÊTRE DANGEREUSES.
- RENSEIGNEZ-VOUS SUR LE RISQUE ASSOCIÉ AUX BATTERIES À BOUTON ET LA
FAÇON DE GARDER LEURS ENFANTS EN SÉCURITÉ.
W385-2221
This appliance has a remote that requires button
batteries that are hazardous to young children
(NEFBD50H ILLUSTRATED)

Table of Contents

Questions and Answers

  • S
    Sabrina WalkerAug 13, 2025
    What to do if my Napoleon NEFBD50H Indoor Fireplace appliance turns off and will not turn on?
    • C
      Christopher WellsAug 13, 2025
      If your Napoleon Indoor Fireplace turns off and won't turn back on, the house circuit breaker may have tripped, so reset it. Alternatively, the appliance's fuse may have blown, requiring a fuse replacement. It's also possible that the appliance overheated and the safety thermal switch tripped; in that case, unplug the power cord, allow the appliance to cool down for 15 minutes, and then plug it back in to turn it on.
  • C
    colebrandonAug 17, 2025
    Why is no warm air coming out of my Napoleon NEFBD50H?
    • J
      Jessica Esparza DDSAug 17, 2025
      If no warm air is coming from your Napoleon Indoor Fireplace, several factors could be the cause. The heater setting might not be selected, or the heater could be locked out. The room temperature may be higher than the appliance setting, if it's set to room temperature; in this case, reset the temperature setting. The appliance might have overheated, tripping the safety thermal switch; unplug the power and turn off the circuit breaker, then allow the appliance to cool for 15 minutes. Finally, the heater itself may be burnt out, requiring an inspection and possible replacement of the blower and heater.
  • K
    Kevin RichardsonAug 20, 2025
    What to do if my Napoleon Indoor Fireplace appliance will not come on when the power button/switch is in the “on” position?
    • A
      ashleymaureenAug 20, 2025
      If your Napoleon Indoor Fireplace won't turn on even when the power button/switch is in the “on” position, first check if it's properly plugged into an electrical outlet. If it's hard wired, ensure the connections are correct. The appliance may have overheated, causing the safety thermal switch to trip; unplug the power or turn off the circuit breaker and let it cool for 15 minutes before plugging it back in or turning the breaker on. Lastly, the circuit board might be burnt out, requiring inspection and replacement if needed.
  • S
    scottschultzAug 25, 2025
    Why is the ember bed not glowing or dimming on my Napoleon Indoor Fireplace?
    • B
      Brian SkinnerAug 25, 2025
      If the ember bed in your Napoleon Indoor Fireplace isn't glowing or is dim, it could be due to the brightness setting not being selected. Also, the ember LEDs might be burnt out, so inspect and replace them if necessary. Another potential cause is a burnt-out Main PCB board, which would also need inspection and possible replacement.
  • M
    Michelle KleinAug 28, 2025
    How to fix a Napoleon Indoor Fireplace remote control that does not work?
    • V
      Veronica HenryAug 28, 2025
      If your Napoleon Indoor Fireplace remote control isn't working, start by replacing the batteries, as they may be low or dead. If that doesn't solve the issue, the remote receiver might be malfunctioning. Ensure it's not blocked, and consider replacing the control panel.
  • J
    Joel HughesAug 31, 2025
    Why does my Napoleon NEFBD50H Indoor Fireplace heater shut off automatically?
    • N
      Nicole BarrettAug 31, 2025
      The heater in your Napoleon Indoor Fireplace shuts off automatically because it has a built-in thermostat. Once the room reaches the pre-set temperature, the heater will turn off. It will also turn back on automatically if the room temperature drops below that pre-set level.
  • W
    Wendy HillSep 4, 2025
    Why is the flame dim or not showing on my Napoleon NEFBD50H Indoor Fireplace?
    • K
      Kelly HowardSep 4, 2025
      If the flame on your Napoleon Indoor Fireplace is dim or not showing, it could be that the flame brightness hasn't been selected. The flame LEDs may also be burnt out, so inspect and replace them if needed. Another possibility is a burnt-out Main PCB board, which would also need inspection and replacement.
  • G
    Gabriela SullivanSep 8, 2025
    What to do if the flame does not move on my Napoleon NEFBD50H Indoor Fireplace?
    • M
      michelle04Sep 8, 2025
      If the flame isn't moving on your Napoleon Indoor Fireplace, try cycling the power on and off. If the problem continues, consult your dealer.

Summary

Safety Information

Warning: Fire or Explosion Hazard

Details critical fire and explosion risks associated with appliance operation and misuse.

Remote Battery Hazard

Warns about the danger of button batteries to young children if swallowed.

General Information

Dimensions

Provides detailed measurements and specifications for different models of the appliance.

Product Information

Outlines appliance testing standards, certifications, and where to seek installation assistance.

General Instructions

Covers essential pre-operation checks, electrical safety, and operating temperature guidelines.

Unpacking and Testing Appliance

Guides users through safely unboxing and performing an initial operational test of the appliance.

Parts List

Enumerates all components and accessories included with the appliance, with reference numbers.

Rating Plate Information

Explains the certification details and specifications found on the appliance's rating plate.

Label Location

Illustrates the placement of various important safety and information labels on the appliance.

Installation

Locating Appliance

Provides guidance on selecting a safe and appropriate location for the electric fireplace.

Grounding the Appliance

Explains the correct grounding methods for the appliance to ensure electrical safety.

Minimum Clearance to Combustibles

Specifies required clearances from the appliance to flammable materials for fire prevention.

Minimum Mantel Clearances

Details the necessary clearances between the appliance and the mantel for safe installation.

Framing

Provides dimensions and guidance for framing the opening for the appliance installation.

Installing the Appliance

Step-by-step instructions for physically mounting and securing the appliance within its enclosure.

Electrical Information

Wiring Diagram

Presents the internal wiring schematic for understanding electrical connections.

Hard Wiring Installation

Details the procedure and requirements for permanently wiring the appliance.

120 V Hard Wire Connection

Specific instructions for connecting the appliance to a 120V hard-wired power source.

240 V Hard Wire Connection

Specific instructions for connecting the appliance to a 240V hard-wired power source.

Finishing

Front Glass Installation; Removal

Instructions for safely installing and removing the front glass panel of the appliance.

Front Trim Installation; Removal

Procedures for attaching and detaching the decorative front trim pieces.

Media Installation

Guides on installing log sets, topaz glass, or acrylic crystals for media appearance.

Operating Instructions

Main Power Button

Identifies the location and function of the primary power control for the appliance.

Operating Touch Display Panel and Remote Control

Explains how to use the touch panel and remote for controlling flame, brightness, heat, and timer.

Maintenance

Remote Battery Installation

Step-by-step guide for replacing the battery in the appliance's remote control.

Replacement Parts

Troubleshooting

Warranty

Napoleon NEFBD50H Specifications

General IconGeneral
BrandNapoleon
ModelNEFBD50H
CategoryIndoor Fireplace
LanguageEnglish

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