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Napoleon NEFL74CHD-1 - User Manual

Napoleon NEFL74CHD-1
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FRENCH
PG. 35
W415-2841 / D / 11.25.20
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
ammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
Alluravision™ Series
NEFL42CHD-1 / NEFL50CHD-1 / NEFL60CHD-1 / NEFL74CHD-1 / NEFL100CHD-1
NEFL42CHS-1 / NEFL50CHS-1 / NEFL60CHS-1 / NEFL74CHS-1
INSTALLATION AND
OPERATION MANUAL
2021
TITLE: LABEL, BATTERY WARNING PART #: W385-2221
REVISION: DATE:06.06.17_X.L.
MAX SIZE: 9" X 3"
MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM
LETTERING: BLACK LETTERING ON WHITE BACKGROUND. FONT SIZE TO BE MIN. 8 POINT ARIAL (2mm),
BOLD FACE AND UPPER CASE.
TEMPERATURE RATING MINIMUM 79°C (175°F) RATING
WARNING!
AVERTISSEMENT!
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
- SWALLOWING MAY LEAD TO SERIOUS INJURY IN AS LITTLE AS 2 HOURS
OR DEATH, DUE TO CHEMICAL BURNS AND POTENTIAL PERFORATION OF
THE OESOPHAGUS.
- IF YOU SUSPECT YOUR CHILD HAS SWALLOWED OR INSERTED A
BUTTON BATTERY, IMMEDIATELY SEEK URGENT MEDICAL ASSISTANCE.
- EXAMINE DEVICES AND MAKE SURE THE BATTERY COMPARTMENT IS
CORRECTLY SECURED, E.G. THAT THE SCREW OR OTHER MECHANICAL
FASTENER IS TIGHTENED. DO NOT USE IF COMPARTMENT IS NOT
SECURE.
- DISPOSE OF USED BUTTON BATTERIES IMMEDIATELY AND SAFELY. FLAT
BATTERIES CAN STILL BE DANGEROUS.
- TELL OTHERS ABOUT THE RISK ASSOCIATED WITH BUTTON BATTERIES
AND HOW TO KEEP THEIR CHILDREN SAFE.
AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES
ENFANTS
- L'INGESTION PEUT ENTRAÎNER DES BLESSURES GRAVES DANS MOINS DE 2
HEURES OU LA MORT, EN RAISON DES BRÛLURES CHIMIQUES ET DE LA PERFO-
RATION POTENTIELLE DE L'ŒSOPHAGE.
- SI VOUS PENSEZ QUE VOTRE ENFANT A AVALÉ OU INSÉRÉ UNE BATTERIE
BOUTON, CONSULTEZ IMMÉDIATEMENT UNE ASSISTANCE MÉDICALE URGENTE.
- EXAMINEZ LES APPAREILS ET ASSUREZ-VOUS QUE LE COMPARTIMENT DE LA
BATTERIE EST BIEN FIXÉ, PAR EX. QUE LA VIS OU AUTRE ATTACHE MÉCANIQUE
EST SERRÉE. NE PAS UTILISER SI LE COMPARTIMENT N'EST PAS SÉCURISÉ.
- ÉLIMINER LES PILES BOUTON UTILISÉES IMMÉDIATEMENT ET EN TOUTE
SÉCURITÉ. LES PILES PLATES PEUVENT ENCORE ÊTRE DANGEREUSES.
- RENSEIGNEZ-VOUS SUR LE RISQUE ASSOCIÉ AUX BATTERIES À BOUTON ET LA
FAÇON DE GARDER LEURS ENFANTS EN SÉCURITÉ.
W385-2221
This appliance has a remote that requires button
batteries that are hazardous to young children.
(NEFL50CHD-1 llustrated)
SERIENNUMMER VOM KARTON AUFBRINGEN
Seriennr.
MODELL-NR.
BRENG HET SERIENUMMER VAN DE DOOS AAN
Serienr.
MODELNR.

Table of Contents

Questions and Answers

  • D
    Dr. Kevin Jordan DDSJul 25, 2025
    What to do if my Napoleon NEFL74CHD-1 Heater turns off and will not turn on?
    • A
      April HudsonJul 25, 2025
      If your Napoleon Heater turns off and won't turn back on, it might be due to several reasons: the appliance may have overheated and the safety thermal switch has tripped (unplug it or turn off the circuit breaker and allow it to cool for 15 minutes, then plug it back in or turn the breaker on), there could be an issue with the main PCB board (inspect the circuit board and replace if needed), the house circuit breaker might have tripped (reset it), or the appliance's fuse may have blown (replace the fuse).
  • Z
    Zachary GomezJul 30, 2025
    Why is no warm air coming out of my Napoleon NEFL74CHD-1?
    • M
      Michael JacobsJul 30, 2025
      If your Napoleon Heater is not producing warm air, there could be several reasons. It could be that the heater setting hasn't been selected (refer to the 'operation' section), the heater might be locked out (refer to the 'operation' section), the room temperature might be higher than the appliance setting (reset the temperature setting), the appliance may have overheated and the safety thermal switch has tripped (unplug the power or turn off the circuit breaker and allow the appliance to cool for 15 minutes), the hard wire connections might not be correct (refer to the 'hard-wiring installation' section), or there might be a heater issue (inspect the blower and heater and replace if necessary).
  • P
    Patricia MoralesAug 4, 2025
    What does it mean when the LED is flashing 'OH' on my Napoleon NEFL74CHD-1?
    • R
      Renee WhitneyAug 4, 2025
      If the LED on your Napoleon Heater is flashing 'OH', it indicates that the appliance has overheated and the safety thermal switch has tripped. To resolve this, unplug the power or turn off the circuit breaker, allow the appliance to cool for 15 minutes, then plug the power back in or turn the breaker on. If the problem continues, it is recommended to consult your dealer.
  • D
    Dawn KingAug 9, 2025
    Why is the flame on my Napoleon NEFL74CHD-1 dim or not working?
    • E
      ericcannonAug 9, 2025
      If the flame on your Napoleon Heater is dim or not visible, the flame brightness setting might not be selected correctly (refer to the 'operation' section). Alternatively, there may be an issue with the flame LEDs (inspect the LED and replace if necessary), or a problem with the main PCB board (inspect the main PCB board and replace if necessary).
  • S
    silvadavidAug 14, 2025
    Why is the ember bed not glowing on my Napoleon NEFL74CHD-1 Heater?
    • M
      Michael SandersAug 14, 2025
      If the ember bed of your Napoleon Heater is not glowing or is dim, it could be due to the brightness setting not being selected correctly (refer to the 'operation' section). It may also be caused by an issue with the ember bed LEDs (inspect the ember bed LEDs and replace if necessary), or a problem with the main PCB board (inspect the main PCB board and replace if necessary).
  • S
    Steven MclaughlinAug 19, 2025
    What to do if the flame does not move on Napoleon NEFL74CHD-1 Heater?
    • L
      Laurie MurrayAug 19, 2025
      If the flame does not move on your Napoleon Heater, the motor may be stalled or malfunctioning. Try cycling the heater on and off. If the problem continues, consult your dealer.

Summary

Safety Information

▲ WARNING

General safety warnings and precautions for appliance operation and installation.

Safety Information

▲ WARNING

Specific warning regarding chemical exposure and health risks.

1.0 General Information

1.8 Grounding the Appliance

2.0 Installation

2.1 Minimum Clearance to Combustibles

Required distances from the appliance to combustible materials.

2.3 Wall Mount Installation

2.3.1 Side Panel Installation

2.4 Recessed Installation

2.4.2 Recessed Installation Instructions

2.5 Installing the Appliance into a Mantel

3.0 Electrical Information

3.2 120 V Hardwiring Installation (CHD)

3.3 240 V Hard Wiring Installation (CHD)

4.3 Front Glass Installation and Removal

5.0 Wiring Diagram

5.2 NEFL42;50;60;74;100 CHD-1 Wiring Diagram

6.0 Operation

6.2 Operating Remote Control

7.0 Maintenance

8.1 NEFL42;50;60;74 CHS-1

8.2 NEFL42;50;60;74;100 CHD-1

9.0 Troubleshooting

Common Issues and Solutions

Guide to diagnosing and resolving common operational problems with the appliance.

10.0 Warranty

Napoleon NEFL74CHD-1 Specifications

General IconGeneral
BrandNapoleon
ModelNEFL74CHD-1
CategoryHeater
LanguageEnglish

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