PXIe-5842 Troubleshooting
Troubleshooting
If an issue persists aer you complete a troubleshooting procedure, search our
KnowledgeBase for additional information our technical support engineers create
as they answer common user questions and resolve unexpected issues.
Related information:
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ni.com/support
What Should I Do if My Hardware Doesn't Appear in
MAX?
1. Check that the ACCESS/ACC LED on the hardware is solid green.
2. In the MAX configuration tree, expand Devices and Interfaces.
3. Expand the Chassis tree to see the list of installed hardware, and press <F5>
to refresh the list.
4. If the module is still not listed, power o the system, ensure that all hardware
is correctly installed, and restart the system.
5. Navigate to the Device Manager by right-clicking the Start button and
selecting Device Manager.
6. Depending on your controller type, verify Device Manager settings.
Controller Type Description
PXI controller
1. Verify that a National Instruments
entry appears in the system device list
2. If error conditions appear in the list,
right-click the module you are using
in the Device Manager and select
Update Driver.
© National Instruments
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PXIe-5842 Getting Started
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