Frequently Asked Questions
HOW LONG WILL MY SYSTEM’S FILTRATION MEDIA LAST BEFORE IT NEEDS TO BE REPLACED?
Water quality and the volume of water run through the system will determine the total time of useful media life.
With average usage and quality, you can expect 7 to 10 years of useful life before having to replace the layers of
filtration within your unit.
IF I HAVE A HOT WATER RE-CIRCULATION LOOP, MUST I INSTALL A SECONDARY NATURALSOF IN IT FOR
PROPER PROTECTION?
Yes, you must install an NS05 on any hot water recirc pump to fully protect the hot water heater and appliances.
WHO DO I CONTACT WITH QUESTIONS?
Please email your questions to: sales@naturalsof.com
One of our representatives at NaturalSof will respond promptly. If you would like a representative to call you back
personally, please be sure to include your phone # and state you reside in for local representation.
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