To Next PageTo Next PageWhy is my Navien Mate EQM 580 Heater making noise?
When you initially turn on your Navien Heater, it might make some noise because it operates in high-speed mode to circulate water for about 3 minutes. This is normal and shouldn't continue after the initial start-up. Also, the motor may run to circulate the water in the mat if the heating unit is plugged in but has not been turned on for awhile.
How to fix Navien Mate EQM 580 Heater if the pad is not warm?
If your Navien Heater is running but the pad isn't getting warm, check the pad's connector to ensure it's securely connected until you hear a 'click.' Also, make sure the connecting hose isn't drooped or laid in a U shape, organize the hose so it is spread out for smooth circulation, and elevate the heating pad to be at a similar level as the heating unit. Try setting the heater to maximum temperature and resetting the power 2 to 3 times to discharge any air pressure inside the pad. Heating may not work if there is a water shortage.
What to do if Navien Heater power does not turn on?
If your Navien Heater isn't turning on, first check the connection with the outlet. Also, make sure that the heating unit is placed on a hard, even surface, and not on a carpet, as an abnormal balancing sensor may cause this issue.
What to do if Navien Mate EQM 580 Heater remote control does not work?
If the remote control for your Navien Heater isn't working, first, make sure you've removed the plastic battery cover. Then, replace the battery. Finally, ensure nothing is blocking the remote control sensor on the heating unit.
General warning about the risk of low-temperature burns from product use.
Explanation of low-temperature burns, their causes, and characteristics.
Lists the primary visual and sensory indicators of low-temperature burns.
Provides practical advice for safe operation and usage of the Navien Mate.
Identifies and labels the components of the heating unit.
Identifies and labels the components of the mattress pad.
Details the buttons and their functions on the heating unit's control panel.
Explains the various indicator lamps and screen symbols on the heating unit.
Provides troubleshooting steps for a non-functional remote control.
Step-by-step instructions for replacing the remote control's battery.
Instructions on how to turn the heating unit on and off using the power button.
Details on adjusting the heating temperature and high-temperature warnings.
Guide for setting or canceling the automatic turn-off timer.
Instructions for activating and deactivating the child lock feature.
How to adjust the volume of voice guidance and set mute mode.
Steps for using the sterilization mode to clean water inside the unit.
Explanation of the function to reach the set temperature more quickly.
Procedures for activating the automatic water drainage function.
Guidance on finding and downloading the Navien Mate mobile application.
Steps to pair the Navien Mate with a smartphone via Wi-Fi.
Instructions on how to disconnect the smart device connection.
Important Wi-Fi settings to check before establishing a connection.
Technical details of the device's Wi-Fi module, including standards and channels.
Important considerations and precautions for using Wi-Fi connectivity.
How to control the device's power status via the mobile app.
Guide for adjusting left and right temperatures through the app.
Instructions for setting off-schedule and on-schedule timers via the app.
How to activate and deactivate the child lock function through the app.
Adjusting voice guidance volume and mute settings via the app.
How to use the fast heating mode through the mobile application.
Setting up the device using pre-defined automatic temperature adjustment patterns.
Customizing automatic temperature control by setting specific times and temperatures.
Detailed steps for draining water from the heating unit and mattress pad.
Instructions for properly drying and storing the heating unit.
Guidance on folding and storing the mattress pad for long-term use.
Method for cleaning the exterior of the heating unit.
Instructions for cleaning the mattress pad itself.
Steps for washing and caring for the mattress pad cover.
General