NCE NCEG30-700 - User Manual

Wall Mounted Washer
NCEG30-700
NCEG30-700H

Summary

Product Features

Super daily washing function

Cleans daily necessities like towels, shirts, socks, and underwear for a cleaner home.

Quick wash

A 15-minute wash cycle that saves water, electricity, and time.

Hot wash

Ensures no residual detergent after washing, protecting delicate skin.

Baby wash (140°F;60°C)

Ideal for daily washing of baby clothes and underwear.

Low noise

DD inverter motor design minimizes washing noise.

Hexagonal diamond drum

Protects clothes and prevents damage with its hexagonal drum design.

Transparent door

Allows monitoring of the washing status through the door.

Child lock

Prevents accidental operation by children by locking buttons and door.

Drying program

Combines washing and drying in one machine for convenience.

Safety Information

Before Start

None-washable Items

Non-drying Items

Instructions on detergent

Wash Programs

Hot Wash (NCEG30-700)

Program for washing baby clothes, 100% cotton, and items needing high temperature.

Normal (NCEG30-700)

Normal program for daily washing of clothes like towels, socks, and shirts.

Baby Care (NCEG30-700)

Program for daily cleaning of baby clothes and underwear.

Quick Wash (NCEG30-700)

Quick wash program for small loads with a short washing time.

Spin (NCEG30-700)

Spins clothes to dry them, without wash or rinse programs.

Tub Clean (NCEG30-700)

Cleans the washing machine barrel with hot water and rinsing.

Hot Wash (NCEG30-700 H)

Hot wash program for baby clothes, cotton, and high-temperature items.

Normal (NCEG30-700 H)

Normal program for daily washing of clothes like towels, socks, shirts.

Baby Care (NCEG30-700 H)

Baby care program for daily cleaning of baby clothes and underwear.

Quick Wash (NCEG30-700 H)

Quick wash program for small loads with a short washing time.

Spin (NCEG30-700 H)

Spins clothes to dry them, without wash or rinse programs.

Drying (NCEG30-700 H)

Program to dry the washed clothes, with adjustable time settings.

Buttons and functions

POWER

Turns the washing machine on or off.

START;PAUSE

Starts or stops the washing machine operation.

DELAY START

Sets a delayed start time for the washing cycle (2-24 hours).

RINSE+

Increases the number of rinsing times or spin time.

PROGRAM

Selects the desired washing program.

CHILD LOCK

Locks all keys to prevent unintended operation.

LED DISPLAY

Shows washing time and program information.

Buttons and functions (NCEG30-700 H)

POWER

Turns the washing machine on or off.

START;PAUSE

Starts or stops the washing machine operation.

DRYING

Activates or deactivates the drying function.

RINSE+

Adjusts the number of rinsing times or drying time.

PROGRAM; DELAY START

Selects program or sets delayed start.

CHILD LOCK

Locks all keys for safety, requires holding two buttons.

LED DISPLAY

Displays current washing time and program status.

Cleaning

Barrel cleaning

Instructions for cleaning the washing machine barrel to prevent rust and residues.

Washing machine cleaning

Guidance on cleaning the exterior and plastic parts of the washing machine.

Clean the drain filter

Steps to clean the drain filter to ensure proper drainage.

Troubleshooting

REPAIR, RETURN & REFUND POLICY

About our Policy

Outlines NCE's commitment to customer satisfaction and warranty terms.

NCE Warranty

Details the warranty provided by NCE for its goods, including period and coverage.

Change of Mind Returns

Policy on returns due to customer's change of mind or wrong selection.

Warranty Claims

Steps for making a warranty claim, including contact and documentation requirements.

Damaged Goods

Procedure for handling goods that arrive damaged in transit from NCE.

Exclusions

Conditions under which the warranty does not apply.

Limitations

Details NCE's liability limits under the express warranty.

Contact Us

Provides contact information for inquiries about the policy.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document outlines the features, specifications, usage, and maintenance of the NCE Wall Mounted Washer, models NCEG30-700 and NCEG30-700H.

Function Description

The NCE Wall Mounted Washer is designed for efficient and convenient laundry, offering various wash programs and features tailored for different needs. The NCEG30-700 model focuses solely on washing, while the NCEG30-700H model includes both washing and drying functions. Its unique design allows for quick and efficient cleaning, making it suitable for daily use.

Key functions include:

• Super Daily Washing Function: Capable of cleaning towels, shirts, underwear, socks, and other daily necessities, contributing to a cleaner home environment.
• Quick Wash: A rapid 15-minute wash cycle designed for efficiency, saving water, electricity, and time.
• Hot Wash: Ensures no residual detergent after washing, providing better protection for delicate skin, especially for baby clothes.
• Baby Wash (140°F/60°C): Specifically designed for daily washing of baby clothes and underwear.
• Drying Program (NCEG30-700H only): Integrates washing and drying into one machine for added convenience.
• Tub Clean: A dedicated program to clean the washing machine barrel, recommended monthly to maintain hygiene.

Important Technical Specifications

The NCE Wall Mounted Washer models NCEG30-700 and NCEG30-700H share many core specifications, with the primary difference being the drying capability of the -700H model.

Model Name:

• NCEG30-700
• NCEG30-700H

Energy Rating: 2.0 Star for both models.

Water Rating: 3.5 Star for both models.

Capacity:

• NCEG30-700: 3.0kg Wash
• NCEG30-700H: 3.0kg Wash / 1.0kg Dry

Max. Spin Speed (RPM): 700 for both models.

Dimensions (WHD):

• Net: 632568355MM for both models.
• Gross: 690605470MM for both models.

Motor Type: Direct Driver Inverter Motor for both models, contributing to low noise operation.

Programs:

• NCEG30-700: Boiling, Normal, Baby Care, Quick, Spin, Tub Clean.
• NCEG30-700H: Boiling, Normal, Baby Care, Quick, Spin, Drying.

Features:

• Wall Mount Type.
• Quick Wash 15'.
• 95°C Hot Wash.
• DD Inverter Motor.
• NCEG30-700H additionally includes a Drying Function.

Finish: Cream White for both models.

Weight:

• Net: 18kg for both models.
• Gross: 22kg for both models.

Water Consumption (Standard course): 27L for both models.

Voltage/Frequency: 240V / 50Hz for both models.

Power Input: 1300W for both models.

Max. Laundry Load: 3.0kg for both models.

Operation Water Pressure: 0.03-0.5 Mpa (0.3-50 kgf/cm²) for both models.

Usage Features

The washer is designed for user-friendly operation with a clear control panel and various buttons for program selection and settings.

Control Panel and Buttons:

• POWER: Turns the machine on/off.
• START/PAUSE: Initiates or pauses the selected program.
• DELAY START: Sets a delayed start time for the wash cycle, ranging from 2 to 24 hours.
• PROGRAM: Selects from available wash programs (Hot, Normal, Baby Care, Quick, Spin, Tub Clean, Drying).
• RINSE+: Increases the number of rinsing times. Also used to increase spin time or drying time.
• DRYING (NCEG30-700H only): Activates the drying function.
• CHILD LOCK: Locks all keys to prevent accidental operation by children. Activated by pressing and holding "RINSE+" and "DELAY START" (or "DRYING" for -700H) buttons for more than 3 seconds.
• LED DISPLAY: Shows washing time and program information.

Program Specifics:

• Hot Wash: Automatically uses 95°C hot water, one rinse cycle, and one spin process. Suitable for pure cotton baby clothes and diapers.
• Normal Program: Automatically uses 40°C water temperature, two rinse cycles, and one spin process. Suitable for daily clothes like towels, socks, and shirts.
• Baby Care Program: Automatically uses 60°C water temperature, two rinse cycles, and one spin process.
• Quick Wash: No heating, one rinse cycle, and one spin process. Ideal for small amounts of lightly soiled clothes.
• Spin Program: Default spin time is 6 minutes, adjustable up to 11 minutes. Dries clothes without washing or rinsing.
• Tub Clean: Automatically uses 95°C hot water, two rinse cycles, and one spin process. No clothes should be in the machine during this program.
• Drying Program (NCEG30-700H only): Offers various drying times (60, 90, 120, 150, 180 minutes).

Detergent Instructions:

• For machines without self-feeding, detergent is poured directly into the barrel.
• For machines with automatic feeding, detergent is added to the detergent box.
• Use low-foam detergent and add appropriate amounts, as excessive detergent can cause issues like excessive foam, prolonged cycles, and detergent residue.

Safety Information:

• The product is not suitable for individuals with physical, sensory, or mental disabilities without assistance.
• Ensure vehicle stabilisers are engaged and the RV/Caravan is level if used in such settings.
• Do not travel or store items in the drum to avoid damage.
• Avoid using the machine with damaged power cords or wet hands.
• Do not dismantle or repair the machine without a service engineer.
• Keep children away from the machine.
• Do not wash items contaminated with flammable or explosive substances.
• Ensure power supply voltage, frequency, and current match product specifications.
• Close the door carefully to prevent clothes from getting stuck.
• Turn off the water faucet after use to prevent leakage.
• Only use household detergents suitable for washing machines.

Maintenance Features

Regular cleaning and proper handling are crucial for the longevity and optimal performance of the washing machine.

Barrel Cleaning:

• To remove rust, use derusting paste on a soft cloth. Avoid wire brushes.
• To address detergent residues, repeat the cleaning process with a detergent that completely dissolves.
• The "Tub Clean" program is recommended monthly for thorough cleaning of the barrel.

Washing Machine Cleaning:

• Use a damp cloth to clean the exterior.
• Avoid synthetic detergents or diluents containing benzene, as they can damage plastic parts. Use chemical cleaners as described in the user's manual.

Drain Filter Cleaning:

• Unscrew the filter cap screw.
• Clean the filter.
• Install the filter clockwise and tighten the screw.
• Always place a water container below the filter before opening to catch any water.
• Do not open the filter cover when the product is running to avoid scalding.

Troubleshooting: The manual provides a comprehensive list of error codes and common problems with their corresponding solutions, such as:

• E1 (Abnormal Drainage): Clean the filter.
• E2 (Abnormal Door Lock): Pause the program and press start to unlock/lock the door.
• F3 (Abnormal Temperature Sensor): Contact service center.
• F4 (Abnormal Water Flow): Check inlet system and clean inlet valve.
• F7 (Motor Stop Alarm): Power off and restart.
• E8 (Water Level Overflow Alarm): Automatic release.
• FA (Abnormal Water Level Sensor): Contact service center.
• FC (Abnormal Control Panel Display): Power off and restart.
• Ub (Uneven Distribution During Spin): Shake and scatter clothes evenly.
• F2 (Abnormal Drain Motor): Power off and restart.
• EC (Power Input Error): Check voltage.
• LO (Automatic Dispensing Box with Little or No Detergent): Add detergent.
• EA, Eb, Ed, EE, F8, F9 (Abnormal Function or Motor Error): Power off and restart after 30 seconds.

Freezing Prevention:

• If water freezes in the hose or barrel, wrap a hot towel around the hose joint, disconnect the inlet pipe, soak it in hot water (less than 50°C), and add 2L of hot water to the barrel for 10 minutes. Reconnect and check the system.

Warranty and Repair Policy: NCE offers a 12-month warranty covering defects in materials and workmanship. Warranty claims require proof of purchase and details of the defect. Repairs or replacements are at NCE's discretion. Exclusions apply for misuse, unauthorized alterations, normal wear and tear, and damage from external factors like water or impact. Damaged goods must be reported within 7 days of delivery.

NCE NCEG30-700 Specifications

General

Brand	NCE
Model	NCEG30-700
Category	Washer
Language	English