What to do if the NCM PARIS MAX 36V screen lights up but the motor won't start?
If the screen of your NCM Scooter lights up, but the motor does not start, check the motor plug from the controller. Ensure the plug is completely within the gauge line. Handlebar twisting can sometimes cause the plug to pop out slightly if there is not enough clearance in the motor cable.
What to do if the NCM PARIS MAX 36V Scooter rim has a buckle or loose spokes all the time?
If the rim of your NCM Scooter has a buckle or loose spokes, take your bicycle to a qualified wheel builder or technician for service. The problem can be as simple as adjusting the spoke tension.
Should I always completely drain the NCM PARIS MAX 36V battery before recharging?
There is no need to fully discharge your NCM Scooter battery every time you recharge it. However, it is recommended to do a full discharge every 2-3 months.
What happens if my NCM Scooter battery dies while using it?
If your NCM Scooter battery dies while you are using it, the assist function will stop when only 1 bar remains on the gauge. The scooter can still be ridden without assistance.
How to know how much charge my NCM PARIS MAX 36V battery has when it is not connected to the bike?
To check the charge level of your NCM Scooter battery when it's not connected to the bike, simply press the battery power button. The LEDs will light up, indicating the remaining capacity.
Essential safety instructions and best practices for riding the electric bicycle.
Steps for assembling the handlebar and seat post securely.
Instructions for correctly installing the left and right pedals.
Procedure for locking the frame for riding and folding for storage/transport.
General information and adjustment procedures for the bicycle's braking system.
Specific instructions for adjusting mechanical disc brakes for optimal performance.
Steps for adjusting rim brakes (V-brakes), including pad alignment and gap.
Information regarding hub brakes and recommendations for professional adjustment.
How to adjust the internal gear system for smooth shifting and performance.
Detailed information about the battery pack, its features, and the charging process.
Step-by-step guide on how to install and remove the battery from the bike.
Instructions for charging the battery both on and off the bicycle.
Guidelines for operating the electric bike, including assist levels and safety during riding.
Basic steps for turning the bike on/off and operating its systems.
Procedure for powering the display and the electric system on and off.
How to choose and adjust the level of motor assistance for riding.
General| Voltage | 36V |
|---|---|
| Motor Power | 350W |
| Max Speed | 25 km/h |
| Max Load | 120 kg |
| Brakes | Disc brakes |
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