NEC MultiSync V984Q User Manual

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Either light vertical or horizontal stripes may appear, depending on the specific image pattern. This is not a product fault or degradation.
Selected resolution is not displayed properly
• UseOSDDisplayModetoenterInformationmenuand
confirm that the appropriate resolution has been selected.
If not, select corresponding option.
No Sound
• Checktoseeiftheaudiocableisproperlyconnected.
• ChecktoseeifMUTE is activated. Use the remote control
to enable or disable the Mute function.
• ChecktoseeifVOLUME is set to a minimum.
• Checktoseeifthecomputersupportsanaudiosignal
through DisplayPort.
If unsure, contact your supplier.
• WhenLINEOUTisnotfunctioning,checktoseeif
SURROUND is ON.
• ChecktheInternal/Externalspeakerswitch.
• If HDMI CEC audio device is not connected, please set
“AUDIO RECEIVER” to OFF.
The Remote Control is not functioning
• Check the batteries status of the Remote Control.
• Checkifthebatteriesareinsertedcorrectly.
• CheckiftheRemoteControlispointingatthe remote
control sensor of the monitor.
• Check the status of IR LOCK SETTINGS.
• Theremotecontrolsystemmaynotfunctionwhendirect
sunlight or strong illumination strikes the remote control
sensor of the monitor, or when there is an object in the
path.
The SCHEDULE/OFF TIMER function is not working
properly
• The“SCHEDULE”functionwillbedisabledwhenthe
“OFF TIMER” is set.
• Ifthe“OFFTIMER”functionisenabledandthepowerto
the LCD monitor is turned off when the power supply is
interrupted unexpectedly, then the “OFF TIMER” will be
reset.
Snowy Picture, Poor Sound in TV
• Checkantenna/cableconnection.Usenewcableif
necessary.
The USB Hub does not operate
• ChecktomakesurethattheUSBcableisproperly
connected. Refer to your USB device user’s manual.
• CheckiftheUSBupstreamportonthemonitoris
connected to the USB downstream port on the computer.
Please make sure the computer is ON or USB POWER is
ON.
•
Check the format if this device cannot recognize the
connected USB memory.
•
Disconnect one upstream USB cable when using
2 upstream connections.
Interference in TV
• Checkcomponentsforshielding,moveawayfrom
monitor if necessary.
USB or RS-232C or LAN control is not available
• CheckRS-232C (reverse type) or the LAN cable.
A category 5 or higher LAN cable is required for
connection.
• Check USB cable connected to USB2 port.
Check the EXTERNAL CONTROL is set to ENABLE then
PC SOURCE is set to EXTERNAL PC.
The monitor goes into standby automatically
• Please check “OFF TIMER” setting.
• Set the “CEC” function to OFF.
Media player function does not recognize the USB
storage device
• Please check a USB storage device is connected to the
USB MP.
MicroSD card does not work
• Check to make sure the microSD card is properly
connected.
• Check the microSD memory card format.

NEC MultiSync V984Q Specifications

General

Response time	8 ms
Display diagonal	98 \
Display brightness	350 cd/m²
Display technology	LED
Vertical scan range	24 - 85 Hz
Horizontal scan range	31.5 - 91.1 kHz
LED backlighting type	Direct-LED
Contrast ratio (typical)	1300:1
Display number of colors	1.073 billion colors
Display diagonal (metric)	247.82 cm
Active display area (W x H)	2158.9 x 1214.4 mm
Supported graphics resolutions	1920 x 1080 (HD 1080), 1920 x 2160, 3840 x 2160, 4096 x 2160
Orientation	Horizontal/Vertical
Product design	Digital signage flat panel
Placement supported	Indoor
Bezel width (bottom)	15.9 mm
Panel mounting interface	400 x 400, 600 x 400 mm
USB version	2.0
USB ports quantity	5
DisplayPorts quantity	3
Compatible memory cards	MicroSD (TransFlash), MicroSDHC
Ethernet LAN data rates	100 Mbit/s
VGA (D-Sub) input ports	0
Ethernet LAN (RJ-45) ports	2
Purpose	Universal
Operating hours (hours/days)	24/7
International Protection (IP) code	IP5X
Power consumption (standby)	0.5 W
Power consumption (typical)	380 W
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Certification	CE; EAC; EMC B; FCC; SASO; TÜV GS; UL/C-UL, CSA; VCCI
RMS rated power	20 W
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth	93 mm
Width	2194 mm
Height	1249 mm
Weight	90000 g