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Service: 604 -856- 9155
Email: service@natg.ca
Initializing Your Voicemail:
1. Press VMsg key (on display)
2. Enter default security code: [as previously provided by NATG] then follow prompts:
a. Record your name for the company directory (only your first and last name. ex: Bob Smith)
b. Spell the first three letters of your name (ex: Bob would be 262 on the number pad)
c. Would you like to be listed in the company directory?
Press 1 for Yes or 2 for NO
d. Record your personal greeting (example below)
e. Enter a new security code
Note: Password must be between 4 to 10 digits. DO NOT use simple codes such as
1234, 1111, 2580 etc..
3. At the end of setup, the system will ask you if you’re satisfied with all of your setting, press 1 for yes
otherwise you’ll need to start over from the beginning.
Example Script:
“You have reached the voicemail of . Please leave a detailed message and I will
return your call as soon as possible. If you’d like to be redirected to reception, press 0. Thank you.”
Listening to Voicemails Using Soft Keys
1. Press VMsg key (on display), enter security code
2. Press New or Old soft key (on display)
3. While the message is playing press:
a. Arch to Save
b. Del to Delete
c. Rew to rewind 5 seconds
d. More takes you to the next page of options:
e. Redir to Redirect the message to another mailbox
Listen to Voicemail Using the Dial Pad
1. Press VMsg key (on display), enter security code
2. Follow Prompts or choose from the following:
a. To Play New Messages Press 4
b. To Leave a Message Press 5
c. To Review old Messages Press 6
d. To Access Set up Options Press 7
WHILE the Message is Playing AFTER Listening to a Message
a. Reply Press 34
b. Check Next MSG Press 35
c. Delete Press 36
d. Archive (Save) Press 37
e. Date/Time Press 38
f. Save As New Press 30
g. Repeat Message Press 3#
a. To Reply Press 4
b. Check Next MSG Press 5
c. Delete Press 6
d. Archive (Save) Press 7
e. Date/Time Press 8
f. Save As New Press 0
g. Repeat Message Press #
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