NEC IntraMail User Manual

Using System Administrator Options [SYS ADMIN] - [N/A]
From administrator’s telephone: Press
MW
From any ext: Press ICM ● Dial IntraMail master
number (normally 700)
● Dial SA mailbox number
(normally 300)
● Dial security code.
Fr
om outside the company: Call IntraMail ● Dial #
during company greeting
● Dial SA mailbox number ●
Dial security code
Call System Administrator Mailbox ● Press S A ● Press I
[INSTRUCTION] - [INST]
An Instruction Menu is for a Call Routing Mailbox.
This menu greets the caller and tells them what to dial
(e.g. Please dial the extension you wish to reach, or
dial 1 for sales).
Call System Administrator Mailbox ● Press S A ●
Press A, or
[ANNOUNCEMENT] - [ANN]
An Announcement Message is for an Announcement
Mailbox.
Call System Administrator Mailbox ● Press S A ●
Press O, or
[ANS SCHEDULE] - [N/A]
Answer Schedule Override provides alternate answering
for Automated Attendant calls.
Call System Administrator Mailbox ● Press S A ●
Press V, or
[VER] - [N/A]
Call System Administrator Mailbox ● Press S A ●
Dial 1, or
[MSG ON HOLD] - [N/A]
The Message On Hold can play to callers while they
wait on Hold.
To record a
Message On Hold
To hear the Version
number of the stored
IntraMail voice prompts
To set up Answer
Schedule Override
To record an
Announcement
Message
To record an
Instruction Menu or
Directory Dialing
Message
Calling a System
Administrator (SA)
Mailbox
Quick Reference for System Administrators
[Super Display Soft Key] - [Keyset Soft Key]
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NEC IntraMail Specifications

General

Type	Voicemail System
Manufacturer	NEC
Model	IntraMail
Automated Attendant	Yes
Compatibility	NEC Phone Systems
Mailbox Capacity	Varies by model/configuration
Features	Automated Attendant, Call Recording
Maximum Mailbox Storage	Varies by model/configuration

Summary

Using System Administrator Options

Calling a System Administrator (SA) Mailbox

Access the System Administrator mailbox from the administrator's phone, any extension, or outside the company.

Recording Instruction Menu or Directory Dialing Message

Record an instruction menu for call routing or a directory dialing message.

Recording an Announcement Message

Record an announcement message for an announcement mailbox.

Setting Up Answer Schedule Override

Configure alternate answering for Automated Attendant calls.

Hearing IntraMail Voice Prompt Versions

Check the version number of stored IntraMail voice prompts.

Recording a Message On Hold

Record a message to be played to callers while they wait on hold.

Using Subscriber Maintenance Options

Erasing All Messages in a Mailbox

Erase all messages contained within a subscriber mailbox.

Erasing a Mailbox Greeting

Erase a subscriber mailbox greeting, including multiple greetings.

Erasing a Mailbox Name

Erase a subscriber mailbox name.

Deleting a Mailbox Security Code

Delete a subscriber mailbox security code.

Recording a Mailbox Name

Record a mailbox name to replace the number in voice prompts.