en Customer service
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4Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
To save time, you can make a note of the number of
your appliance and the telephone number of the after-
sales service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
PProgrammes
Programmes
You can prepare food very easily using the various
programmes. You select a programme and enter the
weight of your food. The program then applies the most
suitable settings.
Information about the programmes
■ The cooking result depends on the quality of the
food and the type of cookware used. For best
results, only use high-quality food and refrigerated
meat.For frozen products, only use food directly from
the freezer.
■ For some dishes, you will be required to enter the
weight. The appliance will then apply the time and
temperature settings for you.
It is not possible to set weights outside the intended
weight range.
■ For roasting programmes, for which the appliance
applies the temperature selection, temperatures can
be as high as 300 °C. Therefore ensure that you are
using heat-resistant cookware.
■ Information about cookware, shelf position or adding
liquid for meat is provided for you. For some dishes,
the food needs to be turned or stirred during
cooking. This is shown briefly on the display after the
start. A signal reminds you to do this at the right
time.
■ Information about suitable cookware and preparation
tips and tricks can be found at the end of the
instruction manual.
Microwave
For the microwave, the appliance provides you with
programmes that allow you to prepare food easily and
quickly. Using the microwave significantly reduces
cooking time – cooking time is virtually cut in half. As
well as baking programmes and roasting programmes,
whereby the microwave function is combined with a
type of heating, defrost and cooking functions are also
possible on their own.
The appliance applies the microwave output setting,
type of heating and time and temperature setting for
you. For all types of food, you only have to input the
weight.
The appliance instructs you to use cookware that is
suitable for the microwave. The "Microwave" section
provides information on the type of cookware that is
suitable. ~ "Microwave" on page 17
E no. FD no.
After-sales service O
GB 0344 892 8989
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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