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The manufacturer is not obliged to provide a warranty in the following
cases:
• if the product intended for personal (home family) use was used for
commercial purposes and other purposes that do not correspond to its
purpose;
• if any of the listed operating rules and conditions, or the installation process of
the device was not followed according to the manual;
• if the product shows signs of unauthorised repair;
• if the damage was caused by force majeure, accident, intentional or negligent
acts of users or third parties;
• if the detected damage is due to the entry of foreign objects, substances,
liquids, insects into the interior of the product or due to extreme temperatures;
• degradation over time of consumable parts, such as a battery, unless the
failure is due to defects in materials, design or manufacturing.
The warranty obligation does not cover the following defects:
• mechanical damage that occurred after the product was delivered to the
consumer;
• damage caused by negligent use and non-compliance with the user manual;
• natural wear and tear of elements when exceeding the specified norms of
normal operation, as well as natural wear and tear of elements of the body of
movable devices;
• damage or non-standard performance caused by:
• Non-standard parameters for power supplies, cables and other external
factors;
• Using non-standard and/or low-quality materials, parts, accessories, power
supplies, software, memory cards not recommended or supplied by the
manufacturer: Program viruses. To avoid misunderstandings, you should
carefully read the instructions for use and check that the warranty certificate
has been filled in correctly. The warranty certificate is valid if it clearly states the
information about the product: model, serial number, date of purchase,
warranty period, the seller's seals are clearly visible in all the necessary places,
and there is a buyer's signature. If any of the above rules are violated and the
data contained in the guarantee is altered, deleted or overwritten, the
guarantee shall be considered null and void. Neoline has the right to refuse to
grant the warranty if any of the following conditions are not met.
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