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7. Troubleshooting
This section helps you to eliminate problems the device may have under normal
operation.
- Cannot take pictures/record video
Check if there is enough free space on the microSD card and if it is not blocked.
- Spontaneous stop at recording
Too many video les stored. Only use at least class 10 high-speed microSD cards
by proven manufacturers.
- “Wrong le” message appears when trying to view a photo/play a video le
File writing failure due to microSD card le system error. Format the microSD
card.
- Blurred image
Check for dirt on the lens and the CPL lter. If there is any, wipe the lens with
a soft cloth before use (it is recommended to use special care products for the
optics in order not to damage the surface of the lens).
- Darkened image when taking pictures of the sky or water. Too much con-
trast in the scene may aect the exposure. Change the exposure in the settings
menu.
- Deadlock (no image/no key response)
Press the RESET button to reboot the device
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