What to do if the capsule area is leaking on my Nespresso CITIZ PLATINUM?
If the capsule area of your Nespresso Coffee Maker is leaking (water in the capsule container), make sure that the capsule is positioned correctly. If leakages continue to occur, contact Nespresso for assistance.
How to make Nespresso CITIZ PLATINUM coffee hotter?
If your coffee is not hot enough, preheat your cup before brewing. Also, descale your Nespresso Coffee Maker if necessary.
Why does coffee come out very slowly from my Nespresso CITIZ PLATINUM Coffee Maker?
If the coffee is dispensing very slowly from your Nespresso Coffee Maker, descaling the machine may be necessary.
What to do if my Nespresso CITIZ PLATINUM capsule area is leaking?
If the capsule area of your Nespresso Coffee Maker is leaking, make sure the capsule is positioned correctly.
What does it mean when all the drink buttons are flashing rapidly on Nespresso CITIZ PLATINUM?
All beverage buttons are blinking rapidly means that there was an error in the appliance, it overheated, or the ambient temperature is below 0 °C. Wait until all buttons stop blinking, which may take several minutes. If the buttons continue to blink after a few minutes, disconnect the appliance from the mains and reconnect it.
What does it mean when the descaling light is flashing while preparing coffee on Nespresso CITIZ PLATINUM Coffee Maker?
The appliance activates the descaling alert according to the amount of prepared drinks. Descale the appliance.
What does it mean when the descaling light is on (level 2 descaling alert) on Nespresso Coffee Maker?
The appliance activates the descaling alert according to the amount of prepared drinks. Descale immediately to avoid deterioration of the appliance.
What does descaling alert steady light mean on my Nespresso CITIZ PLATINUM?
A steady descaling alert light indicates that you should immediately descale your Nespresso machine to avoid a decrease in machine performance and coffee quality.
What to do if the descaling alert blinks during coffee making on my Nespresso CITIZ PLATINUM?
If the descaling alert blinks during coffee making, it means the machine is indicating that it's time to descale it, based on your beverage consumption. You should descale the machine.
Why is there no light indicator on my Nespresso CITIZ PLATINUM?
If your Nespresso Coffee Maker has no light indicator, there might be several reasons. First, check the power outlet, plug, voltage, and fuse. If there are any issues, it's best to contact Nespresso directly. Also, if this is your first time using the machine, fill the water tank with warm water (up to 55 °C / 130 °F) and run it through as instructed on page 11. Ensure the water tank isn't empty and that descaling isn't needed. Lastly, preheat your cup.
General| Model | CITIZ PLATINUM |
|---|---|
| Type | Espresso Machine |
| Brand | Nespresso |
| Pump Pressure | 19 bar |
| Power | 1260 W |
| Used Capsule Container Capacity | 9-11 capsules |
| Heat-up Time | 25 seconds |
| Color | Platinum |
| Voltage | 220-240 V |
| Cup Size | Espresso and Lungo |
| Water Tank Capacity | 1 liter |
| Automatic Shut Off | 9 minutes |
Procedure for filling the water tank and preparing to brew.
Instructions on how to power on the Nespresso machine.
Initial rinsing procedure for the machine using Lungo and hot water buttons.
Instructions on how to power on the Nespresso machine.
Procedure for filling the water tank with fresh water.
How to correctly insert a Nespresso capsule into the machine.
How to start brewing coffee using the machine's buttons.
Procedure for descaling when the alert indicator blinks.
Instructions for adding water and descaling agent to the machine.
How to activate the descaling mode on the machine.
Initiates the descaling process for the Nespresso machine.
Procedure to set water hardness by pressing the hot water button.
How to adjust water hardness level using the hot water button.
How to select and initiate brewing for Espresso, Lungo, or hot water.
How to stop brewing when the desired coffee volume is reached.
How to set coffee volume for Americano and Americano XL drinks.
Procedure to initiate factory reset by holding the Espresso button.
How to press and hold both buttons simultaneously to empty the system.
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