✓
Take advantage of the software update time.
If there’s a software update available, Nest will start downloading it as soon as it connects to the
Internet. The update can take as long as 10 minutes, so take this time to set your customer’s
expectations about teaching Nest.
✓
Test heating and cooling for two minutes each.
This is vital to any installation. After setting up Nest, you need to run each part of the system for a
few minutes. This will ensure that Nest’s installed correctly and there aren’t any HVAC
compatibility issues.
✓
Brief feature overview.
Quickly walk through the Welcome Home guide included with Nest. Your customer will learn the
basics of controlling their system so you don’t get call backs.
Installation details
For help with installation, please refer to the Installation guide that is in the box. If you can’t find the guide,
download it at nest.com/support.
Nest Learning Thermostat installation & configuration guide Page 2
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