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NetApp AFF - Page 543

NetApp AFF
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Restore external key management encryption keys
Step 3: Verify LIFs and registering the serial number
Before returning the replacement node to service, you should verify that the LIFs are on their home ports, and
register the serial number of the replacement node if AutoSupport is enabled, and reset automatic giveback.
Steps
1.
Verify that the logical interfaces are reporting to their home server and ports:
network interface show
-is-home false
If any LIFs are listed as false, revert them to their home ports: network interface revert
2. Register the system serial number with NetApp Support.
If AutoSupport is enabled, send an AutoSupport message to register the serial number.
If AutoSupport is not enabled, call NetApp Support to register the serial number.
3.
If automatic giveback was disabled, reenable it:
storage failover modify -node local -auto
-giveback true
Step 4: Return the failed part to NetApp
After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions
shipped with the kit. Contact technical support at NetApp Support, 888-463-8277 (North America), 00-800-44-
638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the
replacement procedure.
Replace a DIMM - AFF A320
You must replace a DIMM in the controller module when your system registers an
increasing number of correctable error correction codes (ECC); failure to do so causes a
system panic.
All other components in the system must be functioning properly; if not, you must contact technical support.
You must replace the failed component with a replacement FRU component you received from your provider.
Step 1: Shut down the controller
Shut down or take over the impaired controller using the appropriate procedure for your
configuration.
Option 1: Most configurations
To shut down the impaired controller, you must determine the status of the controller and,
if necessary, take over the controller so that the healthy controller continues to serve data
from the impaired controller storage.
About this task
If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy
controller shows false for eligibility and health, you must correct the issue before shutting down the impaired
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